[Resolved]  Asus Motherboard / P5kpl Am / Ps — complaint against service

Address: Thrissur, Kerala

Sir,
I have a asus motherboard P5KPL AM/PS and it's now under warranty.
on january 2013 it have a problem that it will over heat and turn of in every 10 min.so i registered a complaint and submitted my board @ PRINTER CARE AND SERVICE THRISSUR (AMK COMPLEX,POOTHOLE ROAD,THRISSUR) after 12 days they give me a old used motherboard as replacement (With serial number :A9M0AD385361,And it's my neighbor's motherboard,she is registered the board with complaint : 5 min display with the help of cyber computer shope varandarappilly ).I received and came home then connected my motherboard . but the mother board will not shows any display ........again i registered a complaint and submitted my board on the same service center . again after 8 days they give me the same board and they told me that my board has been repaired again i back home and connected it.....but again it showing the same complaint .
So i tested my processor and ram on another boar and it's working perfectly
And to day am going to resubmit my board on the same service center
Sir i want to know that is there is any possibility to get an old used motherboard as replacement .Expecting a replay as soon as possible
THANKS
Contact details :
AKSHAY N SHAJU
mail: [protected]@gmail.com
phone: (+[protected]
Was this information helpful?
No (0)
Yes (0)
Apr 15, 2019
Complaint marked as Resolved 
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Asus India
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    1255
    Pending
    0
    Resolved
    144
    Asus India Phone
    +91 85 5423 8449
    Asus India Address
    18-474, Lakshmi Towers, Old Town, Anantapuram, Mumbai, Maharashtra, India
    View all Asus India contact information