i purchased Asus 1225c on 9th November 2012 from Ocean Laptop house at Surat. Immediately after purchasing the laptop i realised that the display driver was not working properly for Win 7 64 bit version.
i contacted the service center, their head office and even their regional manager mr, Amol Gholap.
(Amol V. Gholap.Regional Service Leader. (West)Asus Technology Pvt. Ltd.Tel No.[protected]/90.Cell No. - [protected]E-Mail: [protected]@asus.com.tw)
they kept on assuring me that the complaint will be solved. not only that they made me run around to thier service centers several times and still could not solve the problem.
then they just blankly said that Asus 1225c does not support win 7 64 bit and Asus company does not have supporting drivers for the same.
so i asked for a refund to which they bluntly said we do not give software support.
how can a company sell a laptop without giving driver support.
Asus is a cheat. please help me in getting my money back.
thanks
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model no: e pc 1225c
SERIAL NO: C30AAS295392
date of purchase: 9/11/2012
invoice no: SALE 150
cost: 19300
location: ocean laptop house, Surat gujarat.
under warranty.
complaint no: 7790769