ICICI Bank Complaints & Reviews

Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your Loan number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

Dear Mr. Reddy,

We have made a note of your Account number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

ICICI Tax Saving Bond 2003 — Status of Payment

I have bought ICICI Tax Saving Bond 2003 - SR NO: 0000663 Bond Holder No:7705116. I do not seems to have received the money although Warrant Number 682 has been issued. I would like to know the status of the same.
SK Raja
Email: [protected]@gmail.com

Dear Sir,

We have made a note of your Bond Holder number. Our official will get back to you soon to assist.

Regards,
ICICI Bank Customer Service Team

Thanks for your response...

I have dispatched my bonds on 27th of august 2013 by speed post kindly pay before 31st of august 2013...
as i have come to know that last date of refund is 31st august...

Thanks

Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your Account number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

ICICI — rave charged me without me actual purchasing

i have been charged rs 2040 from khaxana gold palace vellore.
i have not purchaced anything from here.


SR NO 42967604
CARD NO [protected]

Dear Mr. Kumar,

We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com and our official will get back to you soon to assist you. Kindly refer '4522462' in the subject line.

Regards,
ICICI Bank Customer Service Team.

Every thing mentioned was right i and my freinds were also been facing same problem . we gonna file a case against the icici brand of cheating, and fraudness made by them

I had the evidence of fraud made by the Icici . No one has given us proper solution, now i alone will solve it.I will sue in the court of law for objecting, fraud & cheat.
I had the following evidences
1)Newspaper Advertisement made by the Icici Stating 100% placements in banks after the successful completion of course
2)Counter file at the time admission in to the course
3)Study material by them during the couse
4)My successful passout certificate
5)Offer letter given at the time of recruitment

Dear all,

Kindly write to us at [protected]@icicibank.com with ‘Banking Course' as the subject line. Request you to provide the relevant details of your admission to the course along with your full name and contact details.

We will be happy to help you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI — A complete fraud

SirMam,

I have done my Graduation from P.G.College, Sec'bad along with Icici ad on Banking Course from the Nizam college Hyderabad, Andhra Pradesh in the year 2008.
Coming to this Icici Banking ad on course, it was brought forward by Icici and Osmania University(OU) with an object of training students through the banking syllabus framed by Icici with assurance of 100% placements in Branch Banking after successful pass out. I along with my freinds had joined by paying Rs6000 each in the form of DD favouring the icici.After the duration of 9 months we had successfully completed the course and then itself we completed our interview where we came to know about the fraud played by the icici .They were diverting us to BPO, to which it was against to their promise made for Banch Banking . We were been cheated, humilated, by the icici. We want the justice ... who was responsible we are still waiting for it

ICICI Bank — Fruad IN my Credit Card

I want my card to be closed they sad sir plz make the pament in to EMI one in cash and another by check of Rs.3500 i made it both and the gave me sattement letter and to recpit of cash and check but the person who came to my house to collect cash and check hav doposited cash Rs.3000 only and now its been almost 18 months bank call me to dosposit money and all the time i give the letter's and recipt no so tell me what i do.

Dear Mr Kapur,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I have auto loan LWELU[protected] in our branch at viajayawad. I had paid total due amount 6712/- Dt:8-8-2009.Recepit No.L[protected] Collection manager name is papa rao (or) Vijayakumar reddy Ph.[protected]. So, you must should be send my CLEARANCE CERETIFICATE to my address.

Dear Mr. Singh,

We are sorry for the inconvenience caused to you. We have made a note of your contact details . Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

Dear Sir/Madam.
My name is BALJIT SINGH. My residence is in ROHINI New Delhi.
I was using credit card (no. [protected]) of icici bank, We settled for due payment so that I can get NOC from this bank.
The agreed amount for final settlement was Rs.45000/-(Rs.Forty Five Thousand Only) & agreed to pay in three installments of Rs. 15000/- Each. Before I pay my installment by cheque (Already debit to my a/c in axis bank) I confirm from customer care department that letter has been issued for the settlement. Then I gave cheque for the payment.
After two days I got a call from the bank that the payment which I paid is not for the full & final settlement & I have to renegotiate for the final settlement.
So, now am totally shocked after that call.
Please help me to get justice because in my books the way bank has responded, it is completely a case of cheating.
Thanking you,
Regards,

BALJIT SINGH.
Ph. No. [protected],
Resident address.
Plot no.31, Second Floor,
Pocket 12, Sector-24,
Rohini-New Delhi
110085

Hi there,

I was trying to do one transaction but the payment was declined due to insufficient amount.

Now my account has been charged with 28.09 rs for this reason.

Can you please let me know the proper reason that why I have been charged for this.

Regards

Rahul Gupta
Mobile: +91 (0) [protected]

Hi there,

I was trying to do one transaction but the payment was declined due to insufficient amount.

Now my account has been charged with 28.09 rs for this reason.

Can you please let me know the proper reason that why I have been charged for this.

Regards

Rahul Gupta
Mobile: +91 (0) [protected]

ICICI Bank Lucknow — Non receipt of cheque book

Dear Sir,
Around a month back, I indented for issue of cheque book by dropping the same in the box provided at ATM at Shalimar Square, Hazratganj, Lucknow. But I have not so far received the cheque book. Please look into the matter and arrange to send the cheque book at the given address immediately.
Yours truly,
Mohammad Mateen Khan
A/c No.[protected]

Dear Mr. Khan,

We apologise for the inconvenience caused.
We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

the SR No.[protected]

Dear Sir,
Debt Doctor can help you in CIBIL CLEARANCE and getting Credit Card .
Contact:
Mr:vishwanath
[protected]
E-mail id :[protected]@debtdoctor.in

Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your contact number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank Ltd — INFORMATION

I WAS WORKED FOR ICICI BANK LTD AS A CREDIT OPERATION IN COMMERCIAL VEHICLE LOAN DIVISION. I WANT TO WITHDRAWL OUR EPF FUND BUT I HAVE NOT ANY ADDRESS OF DELHI OFFICE, CONTRACT PERSON NAME AND HIS LANDLINE/MOBILE NO.
PLS PROVIDE. IT'S A HUMBLE REQUEST TO YOU.


THANKS & REGARDS
JOGENDER SINGH NEGI
EMP CODE: 23718

Hi Jogender.

Provide us with your contact details at [protected]@icicibank.com (Subject line: UID 168515). We'll contact you and work to address your query.

Regards,
ICICI Customer Service Team

ICICI Bank Limited — INTEREST CHARGED

interest and late payment charged on an amount which was not even notified. I have not recieved credit card statement for the period Nov 27th - Dec 26' 2010 while the statement generated on Jan 26,2011 recieved on Feb 12, 2011 shows a previous balance of Rs21929.12 with an interest charge of RsRs1534.33.
To inform you, per my previous record of payment to ICICI BANK LTD is always as 0 balance. I always prefer to pay 100% of my balance. My argument is;

Since Bank has failed to deleiver the statement on time, Why I should pay interest?
The statement dated Jan 12, 2011 recieved on Feb 12, 2011 ( Satureday) with a dead line of last date of payment as Feb 13,2011(Sunday). how I would have paid on 13/20/2011 as falls on Sunday. However, per my habit, I have made full payment with interest.

Though I have paid the intersest amount, i request ICICI to refund the amount as it is not my fault.

thanks,

Hi,

We are sorry for the inconvenience caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get in touch with you soon to resolve the issue. Kindly refer "1241281" in the subject line.

Regards,
ICICI Bank Customer Service Team.

Dear Mr.Kumar,

We are sorry for the inconvenience caused to you. We have made a note of your Account number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — deduction of money

My name is arjun & my SB acc no.[protected]ICICI Bank-Jayanagar 3rd block, bangalore)...On 10th october 2008 the bank have deducted Rs.800 from my account stating that i have low balance in my account. But my balance was Rs.5000 which is the minimum balance required in the account. When i enquired about it they said that the minimum balance should be Rs.10000, but they did not inform me about it, me being a student cant keep that much money, plz look into this matter.
Ph no.-[protected]
Address.-flat no. 401, arvinds kabini apartment, bendre nagar, near kadrenahalli petrol pump, bangalore 560070(karnataka)

ICICI — about money

respected sir on 04/12/2008 i am take some trangictions from united bank of india atm.
these are 120, 120, 10020, and 5020.but i does not recieve this money because the atm machine show an error.but they are debit rs.15280 from my acount. i am talk with icici bank about this problam.and they told me this problem will solve withine 7 days but i does not getting any replay from those side so. plese rectifie my problem my request no.is sr 88377581 and 92261241
thanks

Dear All

I am also having a/c in ICICI Bank Sigra, Varanasi. The level of services is dropping day by day. I never do any transaction nor did i sign any paper work but there was deduction of 6000+ fm fm saving account
& it was for ICICI Prudential Insurance. Once i blast them & i told them to take legal action against ICICI than they refun back my money. There are many more upcoming stories ...

But it will be ongoing thing no one can stop them there are bunch of fools working in ICICI BANK.

Rgds

SB Singh

Banking — deduction

plz sire requvest in may account transection date from:11-feb-2012 is may transection is 32000/-(thirty tow thousand only)is may vidrov and may account deduction is 36000/- (thirty six thousand rupees) diductin plz cheq may accont and argent may help sire
from
dilip p.virani
a/c;[protected]

Dear Sir,

We have made a note of your Customer ID. Our official will get in touch with you to address your concern.

Regards,
ICICI Bank Customer Service Team.

on 31 october i online rechrge airtel mo of rs 225 but rechrge not done, still money is deducted from account.i waited till one week to get refund back till date no refund i got.

Dear Mr. Singh,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will assist you. Refer '997643_aaac' in the subject line.

Regards,
ICICI Bank Customer Service Team

ICICI Bank — fake note

I withdrew INR 1,500 from ICICI atm old rajendra nagar branch, New Delhi and out of this I found Rs 1000 was a counterfiet note which bank people are not ready to take back. They are saying it is not from our bank's atm...unfortunately that day when I withdrew money after that i tore and threw transaction slip but I have mini statement with me in which it showes that I had withdrawn INR 1,500. Now, I have been cheated by this ICICI bank. Please help me

Dear Mr.Mohan,

We have made a note of your contact number. Our official will get in touch with you to address your concern.

Regards,
ICICI Bank Customer Service Team.

ICICI BANK ATM — ATM MACHINE

There are three ATM machines of ICICI bank in Perumbavoor, Kerala.out of that two machines are non working most of the time.One machine situated in the branch premises will be out of cash.Either it should be properly maintained or should be removed for delighting the customers

Dear Sir,

We are sorry to hear about your experience. We have made a note of the ATM location. We will get it checked at the earliest.

Regards,
ICICI Bank Customer Service Team.

Dear sir

I am apply credit card last month, this is my app ref no
(736866). What is the status on my credit card. Please reply immediately.
THANK YOU SIR

what is status of my credit card, application refference number is 1050433

Credit Card — Regarding ref No.

Dear sir,

I have been applied for credit card, i have recieved ref no. so can u explain me the total details my cell no.[protected]

CreditCard — Regarding Ref No

Respected Sir/Madam

I was applied for credit card, i got sms that they are given on ref no to know the status of my process but i did not getting right link to check it so pls specify the way to check it

Thank u pls send me the reply

ICICI — application status

i am subburaj aug18th i applied for dmat a/c by tirunelveli branch..in tamil nadu...but inow i dnt knw what happened my application status

what is status of my credit card, application refference number is
[protected]

Please ensure my CBIL Reports to my email address

Please give me full details about my CBIL records to the above E-mail-ID.

Credit Card — status of credit card

I had applied for hsbs credit card before 20 days back my application no is 0096621. i just want know the status of my application

Credit Card — Required information

Dear Sir,
I was credit card holder of your company. In cibil report I found that some overdues in my name. I exactly don't know about amount and year. I tried to contact your Ahmedabad call centre, but I not receive any information from same.
I don't have card no. I was Ahmedabad base only . I am in need of Home loan on urgent base. My application was not accepted as for the same.
Thanking you.
Anand

ICICI — Credit card complaint

Hello


I am a credit card holder for ICICI bank (card no: [protected] ) issued on 02/08. I have been trying to settle my Credit card and go for the closure of the card for the past 8 months, but everytime i try to get in touch with the executives, they have tried to play false with me.

First time when i tried to get my card settled 6 months back, the executive (his mobile number: [protected]) asked me to pay an amount of 10, 000 initially and said that he will get my credit card settlement letter. But though i payed him 10, 000 Rs, he gave me a receipt of 6000 Rs only and did not get back to me. When i asked him to give me a receipt of 10. 000 Rs he said if he gives me a receipt of 10,000 then he will never do my settle ment.

I want to know is this how the ICICI bank works? taking away customers money and giving false hopes of having the card settled?


Next time after 3 months again when i started getting calls from the customer care i informed them about my issue with the previous executive and they promised to get my card settled this time.
I started getting calls from different people and harrasing me.

In the similar way, i trusted the next executive ( his mobile number: [protected] and [protected]) who promised to give me a settlement within 2 weeks. He asked me to make an initial payment of 5000 RS so that he can process my request for the settlement.

And to my despair this guy also took my money and never got back to me. I want to know is this how ICICI executives BLUFF customers? I have not been using the card for the past 1 year now and have been trying to get my card closed but no one seems to have helped me out.


And i want to make it very clear that for first 18 months i have made regular payments on this card (5600Rs per month).
After that i have never used that card for more than 1 year and have tried to get a settlement.
as mentioned earlier after 18 months i have made a payment of 10,000 once and 5, 000 again.

I think this is a very serious issue that needs to be dealt with strictly.

Let me know the process of the closure of the card. I am not going to make a single payment from now on.




Saswati Ghosh

Dear Saswati,

We are sorry to hear about your experience with us. We will contact you and work to address your issue.

Regards, ICICI Customer Service Team.

i m apply creddit card my ref.no. 2771930. my status send my email id- my id is dr.[protected]@gmail.com


thanks

Dear Sir,

We have made a note of your application number and our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team

Dear Sir,

We have made a note of your contact number. Our official will get back to you soon to assist you.

Regards,
ICICI Bank Customer Service Team.

icici creditcards — creditcards is bad service

Dearsir,
iam sunil from surat.ill be using the credit cards last 8 months of icicibank which is provide me.ill be use the cards amount is 8000/- & i have been didect in my saving evry month 1250/- which is 15 month ill be allready pay 15000/-after thaticici make bill 19550/- his exucutive told us if we use the cards after we make payment is EMI ( if you make pay minimum amount of your total payment then bank will bank will be not charged to us look sir iam middel claas person how can ill be pay 19550/- you told me sir

ICICI bank - Credit card — Received new card without request

Hi,

This is NaNi,

I want to settle all of my acounts with ICICI.

My total due is 60,000 i want to pay 20000[every month 5000]
i will close with in 4 months..is it posible in icici or not..
i dont have much more money.. Give me any advice

Regards
NaNi

ICICI Bank — cancellation of the deal

Last year in april(2007) i purchased an air conditioner through my credit card,but due to some problem the deal got cancelled on the very day.And after few days i start getting mails from ICICI that your "payment is due with the interest amt.",so in return of those mails i forwarded the scanned copies of cancellation of deal,but the strange thing occured when ICICI people used to receive customer's copy instead of merchant's copy not only one time but many times.Then i had a word with somebody in customer care who told me to courier the hard copies to Bombay in head office and i did the same.But god knows only what was happening in their so called head office and all.I continue to receive those mails from ICICI side that "your payment is due....... "etc,Being the service man this was not only the thing to me to do,so i thought the day will come when ICICI people update their records will definitely get the required information .And the most worst thing happened yesterday itself only ICICI people had blocked my account even without intimating to me.How ridiculus on their part?
How can they block any person's A/C without intimating to him and moreover it's not my fault,it is their technical problem that these people are not updating their system. and ultimately we people have to bear.What actually these people are doing in the bank?When iam forwarding the soft,hard copies to them then it is not my problem that they are not getting the same,and moreover iam not having so much of time that i'll come to bombay to clarify their technical faults.

ICICI Bank — card cancelation

Dear Sir,

I have no recived my credit card bills please send my email add.


Reg:
Jitendra Jinwal
[protected]

ICICI Credit Card — Credit Card charged

From Vijay Anant Kadam
B-501,Sukur Garden
Dhokal Naka Kolshet Rd.
Thane (w) 400607
Date= 14 MARCH.2008
To,
The Manager,
ICICI Bank (Credit Card Division)

Dear Sir,
I Vijay A Kadam credit card Holder from last 5years Card no. [protected] I have purchased a ICICI Lombard Health policy for my wife and son on 17th December 2007 with that policy I received a free health check coupon the policy no. is 4034/FPP/02966562/00/000 from the date which I received the policy I am try so many time the ttk healthcare no[protected] only twice I can speak with the executive that time the person who attended the phone told me our executive will contact you with in next two day’s for the where to get checkup and all details. But from 25th Jan 2008 no body has called me neither contacted me in this matter.
From this incidence I fill this by purchasing health policy on credit card I am cheated or what if I would have purchased from agent I will have directly asked for where I can get checkup or I can directly fired him of this incidence.
Please guide me how can I clear this matter and I get this benefit because this coupon validity date is less so do the needful for the same & waiting for early replay
Thanking you

Vijay Kadam

ICICI Bank Credit Card — ABOUT CREDIT CARD

Befour some time I appil for icici bank credit card.
I want to know about prosess of my card.
I all ready mail on customar care but
I cannot received any answer or mail from credit card bank.

so plz help me about this and tell me what, s hepning inthis case
thank you.

I am from chennai. I am totally disappointment about your service. ICCICI employee not consulting anything from me, they are processing some service. I am totally disappointment that service. Because that I am planning to quit my card.
I have mentioned my complaint below.
1) I never asked to process my medical coverage.
2) They are paying my phone bill. I never agree with that.

Please correct my problem as soon as possible.

Please take step immediately.

Thanks,
sathish.

ICICI Credit Card — Not received the card yet

It has been more than 4 months i haven't received my ICICI Credit Card. So just can you please look in the matter & mail me the reason please.

ICICI Bank — Regarding Cr Card

Hi ... This is to inform that i had a bad experience from ICICI bank Cr card Division which i m holding for the past 2years.I also have lot of investments in ICICI.Unfortunately I am about to withdraw all my investments policies from ICICI in Jan next year and has decided to go with Other Govt banks. The ICICI Cr card division suks Big time.I don't Know what the CEO Mr Kamath is doing there.The Cr card Manager Never Comes on Escalation.Some one Please put this across to Mr Kamath so that he can take steps to improve ICICI Bank in all sectors.

ICICI Bank — REGARDING CREDIT CARD

From
K.A.H. Sadali
124, Kamaraj Road
Alwarthirunagar
Chennai- 600087

Re:Credit card No.[protected] (K.A.H. Sadali)
[protected] (Ayisha Hasan)

I refer to the statement dt 19/6/08 with regard to above mentioned credit cards. In this connection I would like to confirm having already paid a sum of Rs.11253/-(shown as previous balance) by my cheque No.210199 dt 05-06-08. drawn at IOB Virugambakkam and the same was dropped by me personally into the box provided at your Valasaravakkam branch.

I have today dropped my chq no. 640891 dt 25-06-08 for Rs.45118 at your Valasaravakkam branch being purchases made during the month of May and June as per your statement.

You could see from your records that my credit card A/c has been maintained very well without any default. I therefore request you to kindly reverse the charges and interest levied in the A/c, failing which I will be forced to close my A/c and the cancelled card will be sent to you before 01.07.08.

I will appreciate your early response in this regard

Your’s faithfully
K.A.H. Sadali

ICICI Bank — Cr. Card

Nobody wants make defaulters Himself. But Some Times Some Companies Don’t Like Right Customer.
I am The Customer Of ICici Bank By Various Accounts.
Icici Bank Charge Me Some Non Genuine Bank Charges. When i complaint for that they reply That is the income of bank. When i revert that i am not liable to pay then they revert that no problem, nobody pays that type of bills, you will also...


why are you not declare the icici bank name in your worst service provider. that is my second complaint in weak against icici bank. no results...



Nitin Aggarwal
Silicon SolutionS
[protected]

ICICI Bank — Credit Card Complaints

Death Threats for card collection

My credit card no. is 4477 **** **** 3000
I want to settlement of the account of credit card from December 2007. As I purchased the bike from the credit card in December as I was told there will be no interest if I purchased the bike on EMI’s. But I received the December Statement with full amount due with interest and service tax etc. After that I called the customer care for settlement but there was no response from ICICI Bank credit card department side. On January 2008 I received the call from the bank that ‘sir your issue can be solved when u pay this month’s installment. As a good citizen I paid the installment but I was angry and shocked when I saw the February Billing statement again with interest. Again I called the customer care and the same story happened to me. And again I got the March statement with interest on pending statement. I got so much angry but as a good citizen I request the bank to solve this problem. Upto[protected] I talked with eight persons of ICICI bank but always there was negative response.

Than I issued so many letters to ICICI CREDIT CARD BRANCHES but there is no response from the bank side.

I am really frustrated now. Please solve my problem.

ICICI Bank — Login Complaint

I am now at Goa for two years. I am not able to login ICICI Demat services through Internet. I can any other site including banks sites however I can not get IcICI site including ICICI direct.com Login site. Kindly help since I can not do any share transactions. My Mobile is [protected]

ICICI Credit Card — Pls seize ICICI Bank

HI,

Please seize ICICI Bank.as it is Frud company

Credit Card — about credit card

Dear Sir/Madam

I had applied for the credit card on 23rd august 2008, as i spoke from your executive he told me that you got feedback within 15 days.till date i have not received any clarification from us
please check my status as soon as possible, here i mention my application no. S[protected]

Regards
Govind Kedia
[protected]

Credit Card — Card credit

This is regarding a credit card which I used to use around 2~3 years ago from ABN AMRO BANK, due to some unavoidable situation I missed to make few payments on time to my credit card.

However I made full payment as per the settlement agreement between me and ABN AMRO, after that I didn't received any call for around 2 years regarding any due in the credit card, but since last 2 months ago I received couple of calls that there is outstanding in that credit card. When I asked him that please send me the letter indicating the due so that I may take up this matter in cunsumer court, no answer was provided and the call was disconnected but again and again I am receiving such calls also when I approached for loan I got news that My name is reflecting in Satyam defaulters list.

Please help me get out of this problem and do let me know that what action can be taken against the bank for harassing me after 2 years of closure of my payment.

Thanks

Rahul

Credit Card — About Credit card remarks

Hi,

I have applied Home Loan in Bank of Baroda after the credit verification, I got a news that I have a credit card remarks.

Kindly, let me know the details of the remarks.

Please find my contact detials below,

M.Sivakumar,
D.O.B: 05/04/1978,
6, Rajapalam colony,
Radha nagar,
Chennai.44
PH: [protected]


Thanks and Regards,
M.Sivakumar

Credit Card — No contact numbers for this bank

I got a bill for 1234.25 INR. I rounded off 25 paise and paid rupees 1234.

Result! Lot of sms and phone calls came stating that there is an outstanding and my card was also blocked. All the contact numbers given in the backside of statement was bogus and no number exists. They are like check valves - they can only call and harrass us but we cannot. Even when i try to email them, they had set some automated reply with same text all the time.
Friends Beware of this new type of fraud.

dear sir,

in my credit card my tal amount is very less but you have added so much late pament charges. due to that i always call to cutomer care that you close my card i'll pay the amout up to now .but that not closed so that amount is incresed.
so plese consider my request and make sattlement of my cr. card acount.


regds
abhay

BANKS — Credit cards

I have applied for a credit card several times and has not received any reply from any banks. I have a salaried a/c with Standard chartered and had applied for a credit card. I received a call from the bank however when i informed them that i work in a BPO they disconnected the call pls help

Sir,
My credit card is not accepting bills in machines sometimes. Please replace the credit card at an early date.Expiry date is 06- 2009, card no: [protected]. My date of birth :[protected].

than Q
asn murthy

Dear Sir /Madam,
This is to be informed with disappointment that in recent times i had been going through bad financial crises as my earning source had been badly shattared ; consequently i am not having any resources at hand.So would like to request you to come for settlement with a minimum pay keeping inconsideration my age & my nil bank balance .
Hope to receive your hand of support & cooperation at the earliest.
Thanks with Rgds,
Mr Bhupesh Chakraborty
Card No -[protected] Validity 07/03 02/09
EMI CARD [protected] validity 02/07 02/11
Note- I have other bank cards also which is also on the process of settlement.

ICICI Bank Credit Card — non delivery of credit card

hi this is satya prakash I applied for an ICICI bank credit card and they sent it through ExpressIT courier to my home address. they said they would send it to my office address.but i want my card at my home address so plz send it to my home address. The Airway bill no is [protected]. Could this be resolved please?

icici credit card. — I yet received the credit card.

I have got a call from your delivery Person on 1st Dec 2008 but i have not yet received the card.My Air Way Bill number is[protected] on28/11/2008.So Please reply as soon as possible.
My cell No. Is [protected]

ICICI Bank — Charged on CC

During diwali in 25-26 oct 2008, when i bought a Cold bar from ICICI bank (Kondhwa, Pune Branch). Bank officials at Kondhwa Branch shared that if i use my ICICI CC to do this transaction i can deposit the whole amount in 3 installments, and they will not charge any processing free on that amount (per them a scheme is going on). i again tried to get confirmation on above (i bought gold bar worth rs: 68000, i also offered to buy gold worth lesser (18000) amount if there is no such scheme). later on my phone started ringing with call from ICICI offering to convert this amount into installments, for nominal charged (2500/-), when i enquired that i have been commumicated differently by the bank staff when i bought gold the call center staff shared that there is not such scheme. i rushed to Kondhwa branch from where i bought gold... even after a month they are not able to revert the charges, also they have charged me interest on the amount and no payment fee+ interest on the amount which i was never supposed to pay.

I noticed few things that how bank officials mis guided from the begining:
1) When i enquired bank that i am not sure about the limit of my ICICI bank titanium card, the person with whom i was interacting told me that it more then 100000. and i opted to use my CC for 68800. when i saw statement i saw that my limit is 68000 and i have been charged 500 for crossing the limit.

2) i was told that there is offer going on (that was last day) and i will not be charged any extra amount... i am charged 2500+. Since i deposited chq worth 2600 the same day after enquiring ICICI bank guys.

3) When i received next statement i was asked to pat ~500 INR, i asked th ICICI guys about the Charges, per them i dont need to worry about it, as it will get adjusted, now i see that i have been charged 1000+ for not paying Rs 500.

4) My last concern is the way ICICI has charged me the interest on all my transactions, Are they going to pay me the same way? Also now i have started getting call from the call center time and again to pay the pending amount.

sir,

i have icici account and your credit card i am using my account for past 5 years but it still not activated so please tell the procedurce to get active credit card

Hello my name is K.R. Sekhran...MOBILE NO. [protected]


Sir it's belong for my ICICI Credit card no.[protected]


SIR, I WANT TO SHARE ONE OF MY SO BAD EXPERIENCE WITH ICICI BANK CR. CARD. I HAVE AN ICICI CARD SINCE 5 YEAR, BUT FROM LAST SINCE 1 YEAR, BANK HAD PUT LOT OF CHARGES AND INTEREST CHARGES AND ANNUAL FEE AND OVER LIMT CHARGES, I HAD ACTUAL MY USAGE OF 10, 000 BUT I GOT AN CALL FROM COLLECTION AGENCY NAME VENUS BUSINESS SOLUTION, FROM MR. AJIT SINGH, MR. AJIT SINGH IS ONE OF THE GUNDA OF MY CITY I FEEL THIS WHEN HE TALK WITH ME, BANK HAD MAKE SOME 27000 TO PAY IN MY CARD, THAT AJIT SING GIVING ME SO MUCH BAD WORDS AND HE CAME TO MY HOME AND OFFICE WITH FEW PEOPLE AND GIVING ME BAD WORDS,

I HAVE LOT OF PRESTIGE IN OFFICE AND AT MY SOCIETY SO I HAD PAYED THEM ROUND ABOUT 17000,
I WANT THAT U PEOPLE TAKE SOME SERIOUS ACTION AGAINTS THIS KIND OF PEOPLE LIKE AJIT SINGH IAM SENDING U A ADDRESS OF THAT PERSON

VENUS BUSINESS SOLUTION, 102, SHALOK HOUSE, OPPOSITE NAVIN CHAVANA HOUSE, NARANPURA,[protected]


PLS HELP ME, AND REPLY ME SOON

THANKS
K R SEKHARAN
[protected]

ICICI Credit Card — charge without information

I was offered free payment service of my mobile bill on my icici credit card an suddenly on 21.12.08 I checked my bal on credit card as I do not get my statement on time, I was surprised to hear I have been charged Rs 112 on my card with service tax for payment of my mobile bill so I just cancelled the bill payment on my card then too I am being forced to pay the amount when I want to cancel my card these tele officers just cut the lines, I have called the phone banking 8 to 9 times at last I wrote the letter an dropped it in ATM after 5 days I have recived call from ICICI bank that ur application have been forwarded & in 10 days ur card will be cancelled but u have to pay the amount .
Pls somebody can help me to come out of these ICICI credit card .
God save the peoples who have taken I C I C I credit card.

ICICI Credit Card — what is charge

hello sir i take icici cradit card and my limit is 15000 of card, now my due payment is 26000 i can't bilive how charge add in this

ICICIBANK — card not working

the secret code number given on the back side of the card got erased somehow and i am not able to book tickets etc., without it so pls notify me as to what can be done and the card expires only by 2011

I agree to this statement ...

If the collection people used abuse launguage then why we cant...

Lets hit them

ICICI Credit Card — ICICI Bank credit card

Hi,

I am Santosh Yadav. On dated 13th August 2008 some one stolen my ICICI Credit card.
Some one stolen my credit card & misused it & made some transactions.
Transactions details:-
1) Withdrawn money Rs:- 12000.00 form ICICI bank ATM. On dated 13/08/08.
2) Purchase some Item from Hyderabad Central Rs. 1, 474.00 on dated 13/08/08.

As per ICICI Bank Credit card policy I have informed to ICICI Bank within 24 hour & also made police complete, as well as block my Credit card.
SR76312645 & SR76375489 this is my dispute request number.
After some day I got call from ICICI Bank executive I have informed them all details.
Then they disable my internet details regarding credit card.
Then they send me one mail according to email I have send all document of police complete as well as dispute letter, & they told me well will find the issue.

But they send me credit card bill statements on my email.
Now they hold credit card amount RS: - 19605.51 form my salary account.

Even I have follow up all the rules as per credit card policy why thy hold credit card amount in my salary account?

Then again I have contact to ICICI Bank then they told me to contact Mr.Amit Sengar on[protected]. While I am trying to contact this number no one receive my phone.

Credit Card — ICICI BANK Credit Card

I have ICICI credit card # [protected], from last 3-months bank is charging Rs 500 as overlimit charges. Why bank is allowing purchase/credit of overlimit on the cards? else i am paying regular minimum amount due on each months.

This month bank is charging Rs 250 as autodebit return charge on 02-02-09 & Rs 555 as late payment charges. As bank always using 03 rd of every month for autodebit of my credit card bill, why this month they present on 2nd as 1st feb was holiday, my salary transffered on 3rd.

Being a regular customer of ICICI as HL, AL, CC, Lupin salary account, why such happening to me? Pl. give me justice.

ICICI Bank Credit Card — i am not getting my card

sir,

From last two month continue icici bank dispached my credit card through ur courier, but approx 4 time past u r service throwgh i am not getting my card at my address, bcoz o[censored]r bad service i am not getting, i hav not recieve even single cal from ur. i will fully keep this matter front ur higher authority, if there is no action taken by u on my compaints.
regards
anil kumar
[protected]

ICICIBANK CREDIT CARD — credit card

dear sir i was holding credit card no[protected], in july there was outstanding 11000, which was not used by me, one exucitive came and offered me settlement of 9000 rs, and assured me noc letter will come from mumbai after the payment, i paid.now in january they debitd me 64000 rs plus my shares also debited from demat a/c, and how my a/c they only knew. moreover they are sending me legal notice and me and my family including my friends are harrssed. by recovery agents . i paid regulary all my loans includind housing loan, personal loans credit cards regulary. im goverenment servant, they are coming to my hospital also.i lost my imageges. kindly do me some favior, is ther any actual payment i mready to pay. i mailed to icicibank also but not got any setifactory answer. im doctor consultig with psychiaterist as i lost my image.

You people has invited the problem self. You should never deal with this BANK.

1 Close all the acoounts/Banking service of the Bank.
2. Suggest you case to all your dear friends and relatives and request to do the same.
3. collect all the documented proof and prepare a case and present the same as per the guideline issued by RBI.(Visit RBI site).
4.Lodge a complaint with the Ombudsman of your region.You can get the address from the RBI site.
5.Circulate your mail to all your contact with a copy to ICICI customercare to make them realise that if non cooperation from customer happen the bank will become another Lehmen bros. soon.
So act fast!

ICICI Bank — no customer service

i purchase a lap-top trough ICICI credit card . and it was promiced to me that they will charge me a proccsing fee in the 1st month and the EMI from next month's but they charged me the procesing fee and the EMI in the same month .. i have to bear all the charges for not paying the full amt ...

i, my family have been a loyal customer to icici bank for a long time .i would not Expect this kind of service . form them at any give point and now i would not Recomend icici bank to any of my friends or family members..

i wish my Gravience are take care trough you all
Expecting a positive feed back from you all



Thanks and Regards
Manish

ICICI Credit Card — Extra charges

Hi,

My name is Vikas Dahiya and writing in reference to the credit card number [protected] which is in the name of my wife Garima Singh Dahiya though the payment goes out of my ICICI bank account.

Firstly, i have not received a statement for this card for a long time and everytime and I enquire I am told it was door dropped to my house which does not make sense as it is not possible that no one is available in my house to sign for the statement month on month when the courier person comes in. In fact the courier company has made a mandate to only drop the statement in my letter box without even trying to ring the door bell and deliver the statement in hand.

Secondly, whenever I call to complaint about this I am told that ICICI is still sending me a e statement to my email address, which I do get but is not enough as I need a hard copy for my personal records as well and am sure I am entitled for receiving a paper statement as well every month. The email comes to my office email address and I do not have a printer access to take a printout of the same.

Thirdly, without getting the statement I have still been making a payment every month and when I decided to take it higher up my call is never transfered to a supervisor and the CCE starts arguing with me. I then decided to clear off the entire balance without getting the statement and now I am being told there is another payment left for Rs. 160/- which includes another late payment charge.

I would like the LPC to be waived off and the account closed as I do not wish to continue with the credit card any more.

Thanks and Regards
Vikas Dahiya

Dear Sir,

I had dropped a cheque no.359774 against credit card no [protected] on 29.01.09.

But they charged late payment fee of Rs.400.00. I had spoken to customer care persons thrice, they are

telling that you should drop a cheque 5 days before to due date. Now I am not going to pay.

Kindly reverse the amount which has been charged unnecessarily. Otherwise i will tear the card & i will

send it to you.

Revert me asap.

Regards,
Aswani Kumar
[protected]

ICICI FRAUD BANK
I have used this card for Rs 3801 only..and now you have charging rs 4, 753.83.

Please clarify interest charged on my payment.

I have made the payment through icici bank executive on 19th March and on 23rd March u have received the chq.

my due date was 26th march.



Also kindly check your recorded call detail for yesterday. Which I had with Mr.Sudhir who has confirmed me that my chq was received and cleared on 23rd march and current Credit balance amount =rs 21.



Please justify how much time u requires clearing and giving a status for a chq?



Total days= 7 from (19 - 26th march)



NOTE: I will not pay the fraud interest charged on my Account.



Just waive off all the charges and settle my account on Rs.3801


Regards,
Rahul

i have change my residance so please change my billing & residantal address.
new address:
9, THOTTAM MEL STREET,
'NO' CHETTY COMPLEX,
PORAIYAR POST,
TARANGAMBADI TALUK,
NAGAPPATTINAM DT,
TAMIL NADU
PIN 609 307

credit card ICICI bank — late fee payment

my card no is [protected]. I have had this card since 2004. my last dues were 500 odd rupees, somehow i could not make this payment as i was out of station. my present statement shows a late fee of 400/- plus some taxes taking it to aound 500/- thus for a valued customer like who has never faulted in payments i am now to pay 100% late fees which is not acceptable.please close my account immediately i am surrendering the card also advice were do i drop the mutilated card and my final bill. Incidently i have never till date got a statement from your office. Last year i had a similar issue which was finally resolved by Sheetal[protected]

ICICI Credit Card — AWAITING FOR YOUR REPLY/ACTION

Refer to my letter no. TCSR/ICICI/2009 dated 19 April, reply/action is still awaited, hope atleast after reading my complaint you reply to my complaint .my credit card no. [protected], please co-operate

ICICI Bank — Charges on services

ICICI bank is charging for Cheque book, ATM with drawl, Deposit of money on other branches, Min. quarterly avaerage balnce which is calculated based on available fund divided by 90. ( days) Don't the RBI and consumer Forum think that these are the rules of Pre independence era - like money lender SAHUKAR. Pl let me know what can forum do in this regard to protect common man interest.

ICICI Credit Card — charging of late fees

i had paid credit card payment of rs.1500/- vide ch.no.996618 dated 27.04.09 agst credit card no.[protected] for april, 2009 bill due date is 28.04.2009. cheque was deposited in drop box facility availble at icici bank ltd, kol dongri, andheri (east) branch. i had received may, 2009 bill including late fees of rs.400/- + applicable s.tax. i spoke mr.arvind kumar-call centre of icici bank ltd. he told me that payment due date means cheque will be cleared on or before due date. same thing happen to my personal loan a/c.no.[protected] in that they will charged me rs.600/- late fees+applicable s.tax.
kindly guide me regarding abovemention fact that charging of late fees by icici bank ltd is correct or not.

ICICI Bank — REGARDING CREDIT CARDS

Sir, I was having a ICICI bank credit card, which I cancelled due to poor and apathetic behaviour to my concerns. But all of sudden, the bank has sent me a duplicate card saying it has been reactivated without my request or permission.
I have been since then trying to contact telephone numbers given, but all are voice recorded with no option for communication. the Emails are not accepting.
Kindly help.

Dear Mr. Singh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI Bank Credit Card — Credit card

Sir,
I had a ICICI Credit card. I used pay it correctly on time. However i find some unnecessary charges and had complained to the call centre regarding this. many times the representive from the bank called and came to my house and misbehaved my family members. i also agrred to got for settlement about six months back. In the meantime the bank has forcebly debit my account with Rs 20000 when i was ready to go for a settlement.

There after so many calls and threaten sent to me on my Cell No.

Now a legal notice from the bank

Here i want to know that why i will pay the said amount when i donot use that amount?

in the meantime i got relocated to Bangalore and when i went to change the address they never accepted. Now they send me the notice in my old address
Please register my complaint and take necessary action immediately

Dear Mr. Padhi,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of your credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I have written a mail regarding change in email id but till date the credit card statement goes to my official email id where in my office is shifted to Gurgaon and i have changed my job so pls send my statement to the above mentioned email id.

thanks

Dear Mr. Singh,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service - Credit Card’ as the subject line. Request you to provide the relevant details of the credit card, along with your full name and contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

ICICI Bank — Unaccounted charges against Credit Card

Sir/Madam
I would like to bring to your kind notice that a Credit Card was issued by your bank with life time free of charges with Credit card no [protected] in the name Davinder Singh but to my surprise i received a credit card statement showing a total amount due of Rs 1595.21 whereas i have never used this card
So you are requested to look into the matter and redeem the unnecessary charges which have been credited to my card
Otherwise i will have to take suitable action against your bank

ICICI Credit cards — No response after recieving payments

Dear All,

I had a worst experience from ICICI bank credit cards for payments. This was when I apllied for closure cum settlement of my card. The executive by name Ms. Priya was coordinating with me for this process from ICICI bank JB nagar branch, Andheri(e). I made the requisite payment in cash to collection boy and Ms. Priya gave a commitment that I'll recieve my full and final settlement letter within 7 working day, but on the 8th day this girl was not responding to my calls and 1 day some other colleague of her picks up the call saying that there no one by name Priya her and when I threatened him of consumer court then he told me that he revert to me by end of the day. But he never responded and on next this contact no. was purposely made unavailable. Now after making the due payments also I'm getting outstanding statements. These bloody [censored]s come behind you make payments and after receiving the payment they just disappear. I would suggest you all neverever opt for ICICI bank credit cards

ICICI Bank — My Request not considered

Hi,
I requested for a Limit enhancement on my credit card and they are requested for the my latest payslip and I provided the same but for some reason it dragged on for 2months and I got fed up with it and left it just like that, this happened before 4 months...

Now I need limit enhancement very urgently so this time around I sent the other card statement after which they mailed me back saying that it is not enough so send the front side copy of it so sent that as well after which they came back and said that the statement is old and requested for a new one so sent the same again on their request now they came back and said that the docs are not clear so sent another copy of it now at this time they wanted another copy of my old statement so sent that again (which they already have) now there was no response at all so I sent them a mail for a call back twice as it did not work the first time and every time I'll get a call from a hyderabad number when I pick the call it will get disconnect itself but for 2 seconds I can hear the ICICI banks tune after which it disconnects this happened twice. And when I called up the customer care to check what happened they are saying that they tried calling my number where it was not reachable and the other time I disconnected the call...as per their records...

Finally I just sent a mail asking "What's the status of my Limit Enhancement Request" with my details and of course the full mail trail so that they can understand the situation and react accordingly but I got a mail saying that They have stopped Limit Enhancement facility for the moment...

So I sent a mail back abusing those bunch of ... Leaving me no option than to drop it...AGAIN.

Dear Mr. Pimpalkar,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card'. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

Dear Sir,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Credit Card’. Request you to provide the relevant details of your card, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

I am new

ICICI Bank — CHARGES FOR NOT USING SERVICE

I have an 0 balance DEMAT account with ICICI BANK from the last 19 months. But when 2 days ago i checked my statement online i was shocked to see the deduction of rs. 960/-. So the next day i went to KALYAN branch from where my account had been opened. There i got to know that they has been charging the minimum account to everyone who had not used the DEMAT services.

It was acceptable that they were charging the amount to the customer who are not using the services but they should had been informed earlier before deduction they had not even send a formal notice to me. They accepted there mistake that we had not informed to our customer, But they cant do anything now.

I had opened my DEMAT account only bcoz i wanted a 0 balance account in ICICI as i m not been able to maintain the minimum balance which they charge.

And now my account shows a negative balance, Plz tell me what should i do now. If they had informed that earlier that from next month or so they will charge for not using DEMAT services then i should had been closed my account at the earliest. Now if they want they can close my account but i will not pay the remaining negative balance and want my remaining amount back.

Plz help me out of these WHITE CALLER cheaters

Dear Mr. Tomar,

Kindly write to us at [protected]@icicibank.com, with the subject line as ‘Customer Service – Demat Account’. Request you to provide the relevant details of your account, along with your full name and contact details.

We will be glad to assist you.

Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank

icicibank visa credit card — cancellation of my credit card

I have losed several verbal complaints against my credit card no [protected] ( Big Bazar icici bank visa credit crad ) on telephone in the month of nov 2008, dec 2008.and march 2009.

So, now i want to cancel my card immidiately otherwise i will go to cunsumer court.

thanking you

K.Madhukar.
Mob:-[protected],

ICICI Bank Credit Card Department — Cont....

My credit card number is [protected].

The bank has refunded me Rs. 6000/- and has stated that their due is over now . But my Rs.18000/- s still due. And more than that I want full compensation for the harassement .

ICICI Credit Card — Unbelievable amount charged !!!

I have received a credit card statement of card no. [protected] asking me to pay Rs 3518/- immediately. I have raised a cancellation request of this card in 2008 itself and it has been cancelled successfully as per my request on full payment of the dues. And on the card cancellation day, my dues were zero and card was cancelled. Now how come a statement asking me to pay amount for the cancelled card has been sent to me. Please verify and reply me soon. Thanks.

The reply I got is as below:

Dear Mr. Sundara,

We regret the inconvenience caused.

We inform you that your credit card [protected] has been blocked on September 1, 2008 as per your request.

Your total outstanding balance of your credit card account as per September 2008 statement is Rs.111.07.

As we have not received the payment towards the outstanding balance of September 2008 statement, hence financial charges has been levied on your card account.

We inform you that we have received the online payment of Rs.15, 655.00 on August 28, 2008 towards your card account, however as there was cash withdrawals on July 19 and 28, 2008, hence interest charges of Rs.100.60 has been levied on your card account on September 18, 2008.

We inform you that your credit card account has been deactivated permanently due to non receipt of payment.

Hence we request you to make payment of Rs.3, 518.10 to avoid further financial charges.

Looking forward to your co-operation in helping us serve you better.

Sincerely,

Jack Solomon
Account Manager
ICICI Bank Limited


Now my concern is what calculation makes Rs 111/- into Rs 3, 518/- within few months (not even a year).

ICICIBANK — charges

my icicibank account was credited with 49900 nd Rs. 276/ was debited as anywere charges and Rs.136/ for 35000 for what theese charges

Dear Sir (Naidubabu),

Kindly write to us at [protected]@icicibank.com with your account number, along with your full name and contact details.

We will be glad to assist you.

Regards,

K Raghavender
Office of the Nodal Officer
ICICI Bank

i would like cancel my credit card which expire on04/09
due to i dont wish to have any credit card as policy so please kindly do the needful and do the cancellation...

icici bank visa credit card — CANCELLATION MY CARD

I would like cancel my credit card NO [protected] WHICH EXPIRE ON 04/09
due to i dont wish to have any credit card so please kindly do the needful and do the cancellation...
thanks

ICICI Bank Credit Card — Charges in Credit card

Name : Nitten Jaju Credit Card : ICICI Bank Visa card no : [protected]

OUR SAY :

1. I have been a regular user of ICICI Bank credit card and have been a very prompt payer of the monthly dues as per the statement.
2. We did not receive Credit card statements of June, 09 & July, 09.
3. However, as per the slips and online payments made by us, we issued payments to ICICI Bank on due date.
1. 4. But we missed out on payment of EMI of ICICI Lombard (which commenced recently on auto debit facility) of Rs. 1573.13 due to non-receipt of statement. The total due payment for June, 09 credit card statement was Rs. 38401.50 out of which Rs. 36828.37 was paid before due date and there was short payment of for Rs. 1573.13 which was missed out for reason explained above.
4. We were charged an amount of Rs. 797 + service tax for short payment of only Rs. 1573.13 as interest / late payment / non-payment charges in the July, 09 statement.
5. The same did not come to light as the statement for July, 09 was also not received.
6. We made payments for July, 09 on the basis of recorded usage of credit card for payments by us.
7. However, we received the statement for August, 09 and we came to know that we have been charged additional interest payment of Rs. 412 + service tax.
8. We called ICICI Bank thro their teleconference and enquired about interest of Rs. 412 + Service Tax. During the said call we understood that additional interest amount of Rs. 797 + service tax is debited to us in the earlier statements.
9. We then approached ICICI Bank through email and asked for statements for prior period (June 09 & July 09) and also enquired about the interest of Rs. 412 + S Tax & Rs. 797 + S Tax debited to us. We were informed that they will reverse interest amount of Rs. 412 + Service Tax immediately. However, they refused to reverse the interest amount of Rs. 797 + Service tax levied by them on short payment of Rs. 1573.13.
10. On receiving statement for June 09 & July 09 by email, we approached them again to reverse the charges of Rs. 797 + service tax since the statement was not received by us and also we had made most of the payment that was recorded at our end except for amount debited by auto debit to my credit card. We intimated them that we have been prompt payers of dues and a charge of Rs. 797+ S tax for dues of Rs. 1573.13 for the month is irrational. We even intimated that we cannot use the card from here on if the same is not reversed.
11. They have refused to reverse the interest charges of Rs 797 + Service Tax on the amount of short payment of Rs. 1573.13 in spite of knowing of our earleir track record of no instance of delay in payment over 5 years and further the very fact that the monthly statement for the relevant months were not received.

ICICI Credit Card — Problem

I have had the worst possible experience with ICICI bank. I had a salary account with ICICI bank, until then i had no great problems with the bank. But,after i got a credit card from this bank in Aug'08, i am facing hell lot of problems.
I was offered a Titanium credit card from ICICI. Along with the credit card i was given a ICICI Prudential Policy. I was told that i can cancel it at any time. But, when i actually tried to cancel it i was told that even if i cancel it the money will not be reversed to my cerdit card and its a waste to get the Policy cancelled. I started getting the statements from ICICI towards this POlicy. I ignored them. But the best part is "TILL DATE I HAVENT USED MY CREDIT CARD AT ALL". After some time, the card was deactivated since i didnt pay the the EMI's towards the Policy. I didnt bother about deactivation,since i wasnt using the card. I thought that will be the end of this episode.
BUT NO, i was wrong !!! After somedays i got a call from ICICI telling that i should close the account by paying Rs.1500/- if not i will be sent a Legal Notice. To avoid hassels i paid that as well. But, the SMS's the remainder Calls or the monthly statements didnt end. When i questioned the bank by calling the Customer care as too why i am sent the statement, messages when i have already cancelled the card, i was told that, there was no such offer towards my Card. THAT WAS A SHOCK OF MY LIFE. I was also informed that the entire withstanding amount has to be paid towards the Credit Card.
The policy expired in last month Aug'09. And by now the due towards the Credit card had reached to a whooping amount of Rs.13,000/-. ON September 7th, i received a letter from the bank telling that the due will be recovered from Salary Accout/Savings account. I had around Rs.4600/- in my account. I tried to withdraw the money, but it was tooooo late. Now, there is a negative balance reflecting in my Savings Account. I really have no clue as to what has to be done now. Can somebody help me in this regard ???

Dear Nitten,

We are sorry to hear about your experience with us. We will contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear Renu,

We are sorry to hear about your experience with us. Please write to us at [protected]@icicibank.com with your credit card number and contact details. We will contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

I am being charged on my credit card amounts agaisnt my Priority Pass for entering the Airport Launches without any reason or prior rates.
Even after many complaints no response from ICICI bank.
Should I take refuge from the Consumer Court?
Pls help and advice.

Thanks and regards

ICICI Bank — Credit cards

Hi,

I am a costumer of ICICI bank for more than 7 Years.
While opening my salary account by Sep07, applied for credit card.
I had never done a single transaction using the credit card but I received the call from customer care after 6 months mentioning I have to pay 8000 rupees. I surprised and requested the details I had not received the statements or any other documents for the same. I am receiving the messages continiously from the bank and my name is listed in the CIBIL as bad score. Please help to find the solution.

Regards,
Narayanan.B

ICICI Bank — about credit card

Why you are not replying me?You know,I am studying in russia &I must pay fee.But now I cant pay cause I could not get money which was deposited on 9th octomber.but bank manager told that I have transacted 5000rs on12 octomber 2009.but I could not get money at that time.what is this???reply me as early as possible.I wait

i want to know why u r charging to my alc with dedit balance pls call me to my number its urgent i want talk to u r exective of icici pls take my comlplain my no is [protected].my card is business card so pls take my complain and call me

ICICIBANK — Credit Cards

ICICI RECOVERY [protected]
ICICI RECOVERY [protected] THESE PEOPLE ARE SAYING THAT CALLING FROM MUMBAI POLICE WHERE AS THESE PEOPLE ARE FROM ICICI RECOVERY AND USEING GOVT NAME INTO THERE BUSINESS AND USEING unparliamentary language from this number and useing dirty worlds and say that they are from mumbai police station . I HAVE NO DUE EVEN THOUGH Credit Cards already setteled and even though they are saying that they are from mumbai police . so please help me what to do with these PEOPLE AND ALL THE OTHER PEOPLE NUMBER IS [protected] AND OTHER NUMBER IS[protected] THESE WHY THEY ARE SPOILING MUMBAI POLICE NAME HERE AND WHAT THESE POLICE ARE DOING ANYWAYS I HAVE GIVEN COMPLAINT IN MY LOCAL POLICE STATION .

ICICI Bank — Credit Cards

i had made settlement for ICICI credit card. Recently, i received a call from Delhi that the payment is pending and an arrest warrant is to be issued in my name. This has come 3 months after i have made the settlement. I have also received a no due mail through e-mail in February. I would like to complain against the bank for unprofessional approach and mental harrasment. Can i get a help in this regard.

Tapan

I have invested two Id Rs.160000 & Rs.160000&16000 total Rs.480000 in the above concerned company ( Lakshya India.Net) in the month of jun 2009. I have recieved one month reward payment and the bonus amount of July months ( Rs.1836, Rs.1836 and after that the company has stoped depositing the amt. And the person who has introduced me in the same company is saying that RBI has freezed comopany's A/c. This is company is a very big cheat. Plz help me to get my invested money back. The above amount was my bank personel loan has invested, now I am facing bad condition of my life.

ICICI Bank Credit Card — ICICI credit card

ICICI bank give me a ICICI Bank Home Card (I had never apply) which i have never used for purchasing or any purpose. . Accordingly e-statement balance due 19463.59, without any details of the debit. I i go to bank but no one is responding to my issue. The recover agents call and disturb me. What I do.

Dear Mr. Gupta,

We apologise for the inconvenience caused to you.

Please email us with your contact details and card number at [protected]@icicibank.com (Subject line: UID 309370). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Bank — credit card

Dear Sir,

I had recd. one credit card from ABN AMRO BANK in the tear of 2005,In the year of 2007, they had charged me RS.about 6000 as a tour package, but i had not use the same.So i did not made the payment for the same.
When i had applied for the housing loan after Booking of new house (The booking amount is Rs.1lakh) in the monthof nov 2009,I came to know that they had transfer my name into CIBIL Account so my loan had been rejected by the citi bank.After that i had payment of Rs.8000 to Abn Amro bank.But than after i am not elligible for loan due my name was in cibil account.
So due to this problem i had loss of Rs.1lakh+credit card amount.
So i request to u pl help in this matter.

PLEASE SPECIFIY HOW I CAN COME OUT FROM CBIL DEFAULTER

I WANT TO INCREASE MY CREDIT CARD LIMIT FROM 20000 TO 30000, WHAT IS REQUIRED FOR IT. THANKS MY C C NO IS [protected]

ICICI Bank — disagree with the reply of icici bank

This is with the reference of my previously complaint towards ICICI Bank for personal loan. they have mail me that "On receipt of your complaint, we have investigated the issues raised by you. We wish to inform you that no such calls were made from the bank to you and will not be able to comment on the same. We would also like to clarify that our officials / representatives are sensitized/ trained to follow the Code of Conduct for Collections and Recoveries laid down in accordance with the guidelines of RBI/IBA/BCSBI. We are of the view that you have raised frivolous allegations with a malafide intention to deprive the bank of its legitimate dues ".

This is what they have investigate, these people are not honest and they all are of same category. I have not raised frivolous allegations to your bank, i have a proof of it. The person who called me up he told me that he is Inspector yadav from delhi police and his mobile no is [protected]
and he also gave me the advocate no. for my reference and his name is advocate S.K. Malhotra and his mobile no. is [protected]. I think you have not investigate it properly. You can cross verified by this no. and you will get proof.

Expecting a true justice from your side and detail investigation report.

ICICI Bank — CREDIT CARD

I have a EMI credit card issued from ICICI Bank in 2007. When I was given this card it was told that there is annual fees on this card when i will use the card. But after some time Bank had charged Rs 2000 as annual fee without any transaction, and after so many other charges it became around 7000 in a couple of month. I called bank and discussed entire matter. They told me that I have to do complete payment of Rs 7000. I paid the complete payment. But after the payment also the card had been permanently blocked in 2008. Now they are saying that it can't be reactivated andI had also paid the annual fees as well.

My card Number is [protected]
Shrut Sen Singh

Dear Shrut,

We are from ICICI Bank and regret the inconvenience caused to you. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Credit Card — Request to cancel credit card

Request to cancel my card

i would like cancel my credit card.Because i dont wish to have any credit card as policy so please kindly do the needful and do the cancellation...

Regards,
Stephen

Hi Stephen,

We have made a note of your request. Kindly send us your contact details and credit card number at [protected]@icicibank.com. Kindly refer to "528845" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI — icici credit cards

Hi my bindu, I have been ripped off by credit card people,

Hi,

We apologize for the inconvenience caused to you. Kindly write back to us with your contact details and we will contact you soon to address your concern. Kindly refer "648233" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICI Bank — No response to my requests

I have been trying to link my demat account with my netbanking Id so that I can get my demat transaction printed by myself ( as the bank has stopped sending demat transaction statements which the bank was doing 2 years back)
They hand over me a form ask me to complete the form and put in drop box. I have done this thrice. I have dropped the completed form in their branch at khodadad Circle Without any result. In order to get the form you have to wait for 30 mins to 1 hour.
When I sent mail to their Customer care through easymail option I got reply the matter is sent to concerned division and will be attended in 2/3 days
I am fed up with this but do I have any choice ?
gourav.[protected]@gmail.com

sunny — death threat

i have been getting lot of abuses from this number, [protected], this is actually a delhi resident number.. please cancel this number, or take some actions. i have also made a police complaint about it, but no action, the accuse never come to show up.. Can u please take some actions against it, i think this number belong to some guy called Sunny, who resides in Safdurjung enclave area of new delhi. south side.

thanks a lot..

Mingma sherpa
ming.[protected]@gmail.com

ICICI Bank Credit Card — issue of new credit card

dear sir,

SUB. CREDIT CARD NO [protected]
NAME ; P.MURALI.
Three weeks back, i have received phone call from your vigilance department, that some body tried
to misuse my card. Hence they have blocked my card and assured to issue new credit card with in one week.

I have immediately lodged complaints. Now nearly three weeks over. I have not got new credit card till today.

I request you to issue new credit card immediately.

Thanks with warm regards,
P.MURALI.

Dear Sir, I availed credit card loan Rs 201500/ on[protected].The 1st Emi is due on[protected] and last on[protected]. I have been paying the same promptly.[protected] a demand for instalment sent. I raised a query and visited their office at gachi bowli,hyderabad.The response is poor. Then I lodged a complaint with customer care/corporate office at mumbai by regd post on[protected].No acknowledgement was received nor registered under information to me. I have sent by ordinery post to pb no. jubilee hills
pb no hyderabad.A/c statement was requested and not sent on some frivolous reason.Ultimately the query was solved after[protected]due date) and the same was paid on the same date.Now again an amount of Rs872.03 was raised as penalty for late payment.The fault lies with the bank and penalty was charged to me. However i tendered a cheque for the amount. However i am approaching you for justice as the harassment by the customercare is tremondous and they are callous towards our argument.Please do justice to me through your organisation.I can forward all e-mails received by me in this regard.

mvsmurthy
mobile [protected]

Dear Mr. Murthy,

We are sorry to hear about your experience.We have made a note of your mobile number.We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Bank Customer Service Team.

icicibank credit card loan a/c — complaint Reg:credit cards

Dear Sir,

I have earlier given a complaint regarding penalty levied. I am happy to inform you that the same is solved favourably. Now I refer to you Regarding ledger extracts of credit card number from23-02-07 to till date of credit card[protected] and also credit card loan[protected].

Regarding instalments due their customer care has given 2 differing replies. hence I am getting a doubt about veracity of the same.The earlier reply is attached herewith.The latest reply is reproduced below.

As the 1st instalment was due on 7-4-2007 was made towards credit card a/c instead of loan a/c. The earlier claim of 1st installment due on 7-5-2007 was wrong.Now the doubt remains whether the 1st instalment is due on 7-4-2007 or7-5-2007.THis can be clear only when i see the ledger extracts .Please use your good office to get the ledger extracts as i have tried and could not get the same.They have sent demand nitices sent monthly.besides at no point of time the a/c was not shown as overdue. As per their latest reply if the 1st instalment is not paid, the same should be shown as overdue. Due to all these irregularities i feel that some mistake has taken place and requires clarification. Further, no mention is made of the complaint I have made on 29-03-11. I may have to approach banking ombudsman in case the ledger extracts are not received( not monthly demand notices) before 1st june 2011.

mvsmurthy

ICICI Bank — payment of credit card and cancellation

issued credit card with no:[protected] & pin No:4781 in2007 in the name of Bhadriraju Prasanna Viswanath Rao. Eventhough I didn't use it I received a letter to pay Rs.11326.56.why should I pay this much amount. is it possible to pay principle amount and to make cancellation of the card.

From August 2011, though I am contacting the reps, I did not get my new credit card. Perhaps, this may be a joke to you. Thanks. Most probably, I shall be getting a card from some other Bank. OK, if you are not supporting, I have to opt for other bank Credit Card. It is, possibly that, I am not a valuable customer to you. Thanks for all the helps !!!

Major P P Venugopal OLD CREDIT CARD No [protected]
A/c No[protected] Expiry Date : Oct 2011

Address
Checkmateservices Pvt Ltd
No3, Ramalingam Layout, Sungam, Coimbatore - 641 045
Mob : [protected]

My repeated requests have been nullified and no reply given by them. Though the Bank is positive, complaint redressal needs attention.

BANKS — not reply

hi sir
Please told the Mali's bank that send my prize to me .

best regards

Bank — not reply

Hi sir

I am not Received the Prize

I am contact to Bank manager but no reply

Please told him to send my prize

ICICI Bank Ltd. — civil problem

I had paid my all due payment in icici bank.
but bank did not remove my civil problem that's why i have many problem to this bludy bank.

Hi,

We regret the problem caused to you. Please send us your contact details at [protected]@icicibank.com and we shall get back in touch with you soon to resolve the matter. Kindly refer "1178068" in the subject line.

Regards,
ICICI Bank Customer Service Team.

ICICIBANK — Harressment

I have been harresed by ICICIBANK and also been threated not call us or write us. Due this i feel i should end my life. same i told to them they said u want to die than die we dont care. What i should do ?

Dear Friend,

It is not clear from ur complaint, as to what ur problem really is. Doplease eloborate and u may get good advice.

Stay cool and trust in God.

ICICI Bank — Harassment on phone.

After receiving the credit card of the above bank. I forgot my sleep because of the news I see in the daily New's Papers (about Recovery Agent's activities).

ICICI Bank — Mental Harrasement

Hi,

This is Siddhi Patil. I am holding centurian bank of Punjab credit card. Because of some issue not able to do payment on time. Now I have done settlement. And for installment purpose ICICI people do mental harassment like anything. They can't wait upto due date. They keep calling on office numbers and mobile numbers in a day at least 20 -30 times. And literally they speak in such a language that no educated person will like to listen those words. Any person can lose his / her temper by hearing those words. And same with me. Because my office people got frustrated because of their calls in my absence in the office.
Though these people have access of collection but in proper manner not doing mental harassment.

I want to launch a complaint to higher authority of ICICI bank so that at least no one else should face this problem. If a person has week struggling power he / she can go upto any extend because of this harassment.

These people literally speaks in such a language like you are begger thats why you used credit card and not returning money to bank. These rights are not given to them to ask customer that why they have used credit cards.

Please take it on serious basis.

Regards
Siddhi

ICICI Bank — mental harasment

Res sir,
i am anand holding icici saving account from 4 yrs and also holding credit card from 3 yrs. issue with icici credit card that they have claimed unusually penalty against me and also they have blocked my saving account with my balance. now i was really in deep trouble. they have made me mentally harassed. plz help me.plz contact me

anand
[protected]

Dear Anand,

We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

Regards,
ICICI Customer Service Team.

There has been fraudulent transaction of RUS 26278.40 equivalent INR 46000/- using my credit card no : 4477 xxxx xxxx 6033 at www.rzd.ru on 17th Dec 2012 . I got a message at 10:30 PM on my mobile no.

I have been an ICICI credit card holder since 2009 and have maintained excellent credentials with substantial business. Because of excellent records, my limit was increased.

I immediately contacted ICICI bank and informed them about the same where in they refused to take it as a disputed case.
I have logged a complaint at economic offence wing (Crime Branch) Mandir marg New delhi under complaint number D 9498 dated 18/12/12.

Many people have suffered from the same problem, please go through portal: http://www.grahakseva.com/complaints/119295/fake-online-credit-card-statement#co...⇄
I am working as a Network engineer in HCL technology from last 3 year. I was having my Salary account with ICICI bank, whose account no is[protected] .Recently i got a call from the bank and they told me that i am having a due payment is of Rs 62000, the And for the same reason my salary account is showing negative balance of Rs. 43000 due to which i am unable to do any transaction. I also enquired the same from the ICICI collection office Videcon tower Jandewalan and they did not help.

Case is still pending with Crime branch and Ombudsman and without informing me they have blocked my account. I request you to look into the matter as soon as possible.

Dear Mr.Khanna,

We are sorry for the inconvenience caused to you. We have made a note of your contact number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

Hi
I'm jagjit Singh, my complaint is against branch manager Mr vikas sidana. I went to him for credit card. He said our branch not authorized to issue you a credit card. He told me deposit one lac rupees in a FD then we shall give you credit card. But after passing 5 days he is not giving me credit card. I want strict action against him otherwise I m going to close my bank account. Thanks

ICICI Bank — Cheque has not processed

Dear Team,

This is Ashish Verma, i have been submitted cheque in ICICI BANK on 22/06/09 but it is still not showing in my account on date 29/09/09, even i am unable to get any status from bank about cheque..

**Can i submitt complaint against them?
** If so, Then what Docs should i suppose to submit.

Regards
Ashish Verma



DATE:29/06/09

ICICI Bank — ICICI bank

I received a call from ICICI bank to pay to pay Rs 1,41 lac on credit card which i never received on 28.11.09. Subsequently I received call on 29th and 30th . I made a complaint in local police station and also sent mail to ICICI customer care regarding unwanted calls from ICICI legal section .Also I visited ghaziabad ICICI branch on monday 30th nov and met operational manager . I handover the copy of police complaint and the mail sent to ICICI customer care. he verified the card number told exept name all other details like mailing address , phone number and mothers name are different. I received again a mail yesterday 5.1.10 that card was delived to me by elbee courrier airway bill no[protected] after verifying my driving licence on 7th Nov 2008 .I never received any courrier from ICICI bank.

Dear Mr. Claribel,

We're sorry to hear about your experience.

Please write to us with your contact details at [protected]@icicibank.com (Subject line: UID 160151). We'll contact you and work to address your issue.

Regards,
ICICI Customer Service Team.

Dear Sir,

We are sorry for the inconvenience caused to you. We have made a note of your Account number. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.

Dear Mr. Sharma,

We regret the inconvenience caused. Our representative will get in touch with you in the next 4 hours to assist you with your concern.

We appreciate your patience.

Regards,
ICICI Prudential Life Insurance

Dear Mr. Sharma,

We wish to inform you that the concern highlighted by you has been reviewed. Accordingly, a communication has been sent to your registered email address with the details of the resolution offered.

In case of any further clarification, please contact us on our Customer Care number[protected] or write to us at [protected]@iciciprulife.com.

Regards,
ICICI Prudential Life Insurance

ICICI Bank — submission of loan account

my name is bipin kumar agarwal and my acc no. is[protected], my loan acc no is LPBNG[protected], my acc is wit YMCA road branch, calicut, kerarla(icici bank)...ph no.-[protected]
i hav taken loan of rs.200000 from the bank. but i hav heard that they hav increased the min bal 4m rs.5000 to rs.10000. but i cant keep rs.10000 as min bal. so i wont to close my acc. but i dont know how to pay the loan amt, for 1nhalf years i hav paid the emi of rs.6036 every month but now i dont know where to pay the emi. i am ready to pay through cheque of other bank or directly to the bank. can u plz help me in finding out where to pay the emi.wen i called customer care they said to enquire in calicut, but i am a resident of bangalore, so cant go there and enquire, so plz help me

ICICI Bank — home loan / credit card payment

i applied home loan to icici bank thro' Angayarkanni agencies madurai by 2005 on my wife's name for Rs. 10 lacs. It was sancitioned and i got the letter from the agancies and Rs. 5000+ paid for the processing fee. they asked for the house original documents i handed over to them after that no reply from them. i asked the ICICI bank there is no response from their side. By 2008 i met the manager in Madurai and Chennai they told the Angayarkanni agencies is not working with ICICI bank now. you have to collect the documents from them only. What i have to do now... Really i was travelling and spending from Chennai to Madurai to meet the people of ICICI home loan division and the guy who i gave the documents... no use. i dont know how to get my documents... pl help..
after this only i have to come for a conclustion that i have to stop my credit card and laon payments to ICICI. i am using credit for last 10 years with good repayment. if you see my repayments for the last 10 years there is no gap...
but now what i have to do ...

ICICI Bank Ltd. — Bank Account

URGENT-FINAL REMINDER


Respected Sir,

I am holder of Account no[protected] with ICICI Bank Ltd. On 19th October’2009 I did shopping of Rs 1620/- from Big Bazar Zirakpur. When I made the payment of this amount through my debit card No ([protected]), the request was declined twice. Thereafter I did the payment using my second debit card no([protected]) and the same was accepted. However, when I checked the mini statement of my account, I came to know that the amount of Rs1620/- had been debited from my account thrice whereas the actual deduction should have been only once. On requesting the phone bank authorities for the reversal of the money I was issued two request no’s against my complaint i.e. SR[protected] and SR[protected] and I received the reversal of the amount on[protected] and[protected] respectively and the entire issued was resolved.

However on the 1st of December’2009 again an amount of Rs 1620/- was deducted from my account twice i.e. the total amounting to Rs 3240/- was debited from my account. This transaction was fulfilled on 9th Decmeber’2009 when my salary was put into my account. Thereafter I again contacted ICICI bank phone banking and lodged a complaint against this transaction. I was issued two requests no’s SR[protected] and SR[protected] on 12 th Decmber’2009. However till date I have not received the reversal of my wrongly deducted money. On contacting the bank Authorities of ICICI bank, I was told that my SR’s had been closed on 22/12/2009 without any action on my request.

The money in question i.e. Rs. 3240/- have been deducted from my account without any intimation to me and against no expenditure done by me. The amount deducted at your end has no valid claim. I have undergone a lot of mental and physical harassment because of non co-operation from the end of the Bank authorities and phone banking staff. I have failed to get an appropriate answer and reversal of my money. Therefore I request you to kindly look into the mater on urgent basis and order the reversal of my money (Rs3240/-) at the earliest.

Hoping for a positive response from your side. Please get back to me within 2 working days , else a legal action would be initiated for harassment. Kindly co-operate, else this can lead to adverse circumstances for the Bank and Visa card.



Regards

Pooja Sharma
[protected]
[protected]@gamil.com








debit card (saving account)
Posted:[protected] by
psharma




refund of rs 3240
Complaint Rating:
Company information:
ICICI Bank
India

URGENT-FINAL REMINDER


Respected Sir,

I am holder of Account no[protected] with ICICI Bank Ltd. On 19th October’2009 I did shopping of Rs 1620/- from Big Bazar Zirakpur. When I made the payment of this amount through my debit card No ([protected]), the request was declined twice. Thereafter I did the payment using my second debit card no([protected]) and the same was accepted. However, when I checked the mini statement of my account, I came to know that the amount of Rs1620/- had been debited from my account thrice whereas the actual deduction should have been only once. On requesting the phone bank authorities for the reversal of the money I was issued two request no’s against my complaint i.e. SR[protected] and SR[protected] and I received the reversal of the amount on[protected] and[protected] respectively and the entire issued was resolved.

However on the 1st of December’2009 again an amount of Rs 1620/- was deducted from my account twice i.e. the total amounting to Rs 3240/- was debited from my account. This transaction was fulfilled on 9th Decmeber’2009 when my salary was put into my account. Thereafter I again contacted ICICI bank phone banking and lodged a complaint against this transaction. I was issued two requests no’s SR[protected] and SR[protected] on 12 th Decmber’2009. However till date I have not received the reversal of my wrongly deducted money. On contacting the bank Authorities of ICICI bank, I was told that my SR’s had been closed on 22/12/2009 without any action on my request.

The money in question i.e. Rs. 3240/- have been deducted from my account without any intimation to me and against no expenditure done by me. The amount deducted at your end has no valid claim. I have undergone a lot of mental and physical harassment because of non co-operation from the end of the Bank authorities and phone banking staff. I have failed to get an appropriate answer and reversal of my money. Therefore I request you to kindly look into the mater on urgent basis and order the reversal of my money (Rs3240/-) at the earliest.

Hoping for a positive response from your side. Please get back to me within 2 working days, else a legal action would be initiated for harassment. Kindly co-operate, else this can lead to adverse circumstances for the Bank and Visa card.


Regards

Pooja Sharma
[protected]
[protected]@gamil.com
Comments
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