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Crizal Complaints & Reviews

www.crizal.in

2.8

Updated: Nov 1, 2024

Complaints 171

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87

Unresolved

84

Good! Crizal values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Crizal step up their efforts to fully resolve all complaints 👍

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Spot ,scratched and blurry vision

Spots on center of the lens difficult to see the screen

Coating degradation of lenses over glasses

Most useful reviews

Lens is getting scratches within 5 months of use

Crazing of crizal lenses

Scratches on Preventia Glasses and not getting proper response from Dealer

Crizal reviews & complaints(171)

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Dear Sir,
I had purchased 2 RX KBF Sunsation G Crizal UV lenses of your company from M/s Mall Chashma Ghar, Gorakhpur(UP) Contact No [protected], e-mail id - [protected]@gmail.com through Invoice No 1985 Dated 04.11.2023. But I am very sorry to say that your product is not upto the mark as compared to their higher prices. The lenses are full of scratches in a very short period o[censored]se whereas they are guaranteed for a period of one...

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I recently brought a cryzal lens and after few days use the brand name has showed off which is right in the middle of my eye balls and us sort of disturbing my vision and an irritation for me....

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Address: 560066

Scratches developed within 6 months in Crizal Preventia price 22k.
Optician - Lawrance & Mayo Bangalore refused replacement. Asking to buy again new one.
Please help. Website mentions 2 years warranty but optician not supporting with replacement...

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Address: Whitefield Bangalore

I got crizal preventia scratch resistant lenses and in 5-6 months, it developed scratches. Informed Shop - Mayo & Clinic but they not providing any help with replacement although crizal website confirms 2 year warranty. Please help. It's an expensive progressive lenses of 22, 000....

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Hi
Please note that I have purchased my crizal prevencia lens from SUPREME OPTICS on 12 Auguest 2023.

However on month of jan and Feb I have found Some spot and scartches and blur vision in my spectacles.

I visited to my optician it is SUPREME OPTICS located in mumbai kalbadevi., and I explained my issue.Before heared my issue he judge me that I use my spectacles with rough use or improper handling.br...

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Hi Team

I have purchased the crizal preventia 1.56 lens in the month of march 2023 at fokus eye hospital a unit of surekha hospital at kompally hyderabad.
After 8 months I have noticed a spot in the center of both the lens. It made my screen time difficult I have to work 9 hrs per day with this lens i'm unable to see the screen properly even for a minute.

I have approached the hospital staff to replace...

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I had purchased 1 pair of crizal lenses spectacle from Aravind Eye Hospital, Tiruneveli, Tamil Nadu (Lakshmi Eye Care Support Services
vide their Bill 20623 (order No. 20213) dated 23.08.2022. (Ref No. M20213/C)/
The coating on the lenses have came out/peeled off, (more than 50% area) on both the lenses. I called Aravind Eye Hospital and complained, They said it is more than 1 years and does not cover under Guarantee. It is...

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Address: Vashi sector -14, Mumbai City, Maharashtra

I had purchased 2 pairs of crizal lenses /spectacle frame from
Smart eye spectacle shop . The coating on the lenses have came out when i complained to the shop keeper he said the company would not do anything about it he dint take efforts in it
The age of the lens is only 1.5 years and the coat coming off is not good as you are a reputed company in the industry
I am facing alot difficulties to see via those glasses...

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Address: 1673, Nangal raya, New Delhi-110056. Moblie .7836993636

Sir I have purchased Crizal 1.67 Prevencia. How do I know if this is an original product?

Thanks & regards
Santosh kandpal
[protected]
Cm.[protected]@gmail.com...

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Address: EYE CARE OPTICALS, Opposite Bank Of Baroda,Saket Vihar More, Anisabad, Patna.

Dear Sir,
We have purchased your company lense vide PID: RX[protected] Dated 28/03/22. From few months I am facing glass problems, regarding this I had contacted the shopkeeper as well where I have purchased my spectacle. He said that the UV coating of the lense had got damaged and refused to take any responsibility and said that it's company's problem. It's so surprising that world class reputaded lense brand is providing poor quality...

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Address: 68 SUNDER VIHAR KALWAR ROAD, JAIPUR, RAJASTHAN, PIN-302012

Sir i made my eye glass from optical store, opposit bank of maharastra, kalwar road, jaipur, rajasthan pin-302012 on dated[protected], after some time i saw some scratch on glass then i contact to store owner he told me their is no problem this kind of scratch general problem, i continue used the same glasses but from last 2 months i feel pain in my eye, i dont understand the resone but after more painful problem i went another glass vendor...

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Address: Akola

I purchased cirzal FSV BLUEUV CAPTURE CRIZAL easy pro e-spf 35 glass from akola (Kastkar Optical Near bhuibhar Eye Hospital) but the are getting scratches by normal use only within 5 months of purchase.
According to your warranty policy,
Please exchange my lenses.
As sooner possible.
It's hard to go on with scratched lenses on eyes...

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Address: Q-29, Q Block, Sector 12, Noida

I purchased cirzal sapphire 360⁰ UV anti reflective lenses but the are getting scratches by normal use only within 8 months of purchase.
According to your warranty policy,
Please exchange my lenses.
As sooner possible.
It's hard to go on with scratched lenses on eyes...

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Address: BELGAUM

LENSES PR/VX PROGRESSIVE screen scratch and rough within 11 months.
I had purchased this lenses from FORESIGHT OPTICAL BELGAUM KARNATAKA on 21/06/2022 and the surface of lenses has become very rough like a patch and the shop owner is not entertaining me. Please replace the lenses as it is still under warranty
Date: 16/05/2023
Mob: [protected]
replace it plz, don't need refund.
Attaching Bill and glass image...

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Glass was sold as scratch resistant but got scratched even in normal use...

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Scratch resistant but scratched quicker than any other glass even in normal use...

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Address: B274 sector 5 b type nigahi singrauli mp

Lens got scratches in 10days...

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April 2022 i buy crizal sapphire 360 uv
For best results
But i am not getting good results as I expect
From last 3/4 month reflection problem in my lenses . Now what to do
Nishit mehta
Ahmedabad Gujarat
M [protected]...

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Address: Opium Sharath City Capital Mall, Hyderabad

I have purchased spectacles with crizal lens from Opium store in Hyderabad's Sarath City mall on 20th September 2022.(with 1 year warranty) Within 1 month I can see prominent lens peeling on the lens which makes me unable to see clearly which puts strain on my eyes. When I visited Opium store they are not at all listening. So unprofessional behavior. Attaching the invoice and the photo of defected lens. Looking forward for your prompt response....

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Address: Patel Chasma Ghar Chandkheda, Ahmedabad Mobile: 9978385527

This is with regard to the complaint of Crizal lenses which were taken on 21/10/2020 from Patel Chasma Ghar Chandkheda Ahmedabad. The coating over the glass of lenses has been degraded significantly at the border location of all sides . Due to this the viewing vision is not clear and it is also affecting the eyes health .
I request you to kindly look at the matter genuinely at solve the issue at early. I reported this issue to the...

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