Crocs India — Sole tore

Address:

Ghittorni

I bought kitchen shoes black on 22nd July 2021 from Ghittorni showroom. After 3rd o[censored]se the sole tore apart. Self returned it to the store and storekeeper replaced it on 6 August 2021 with a new pair. After using for 2 days the sole again tore apart which was again given to the store manager Mr Gulshan on 11th August. As this was the 3rd time I was visiting the store for just a pair of shoes I was little sceptical about the quality and thus asked for the refund which was denied by the store manager saying it is not in their policy to refund and he promised me to provide a fresh pair which will be of good quality and incase the product is not good, he will refund me. He also offered me to stich the shoes which I don't understand for a 4 days old shoe.
My expectation with the crocs brand is nothing now as I don't expect the shoes for which you charging 500 bucks extra by saying the sole is superb. Please do something about it as I can't waste my energy and time in going to the store again. It is just a pair of shoes and not Taj Mahal I am going to buy. All I want is my money to refunded at the earliest.