Crocs — Strap of my crocs broken

I bought my crocs sleepers along with many other crocs products in the month of September 2023 and while I started using the sleepers after January 2024 is strap for issues and is getting detached probably due to poor adhesive quality used to attach it.

It's very disheartening to buy such costly products with no durability.
I bought almost the products worth more than 15 thousand and on ehas resulted this bad that I can't use it anymore.

Kindly reimburse the amount or at least exchange it for new otherwise it will be impossible to trust Crocs anymore