Claimed

Croma Customer Care Contacts

3.8
Updated: Mar 18, 2025
Complaints
3250
Resolved
2308
Unresolved
942
Complaints
Croma
Customer Service Contacts

Croma Phone Numbers

Toll free
1800 258 3636
537
449
Phone
+91 72 0766 6000
253
234
+91 22 6761 3600
182
141
+91 40 6722 6870
39
77
Fax
+91 22 6710 1903

Croma Website

Croma Head Office Address

Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East
Mumbai
Mumbai City District
Maharashtra
India
400093

Croma Social Media

Croma
Croma
Croma Channel

Croma Working Hours

Monday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Wednesday 12:00 am - 12:00 am
Tuesday 12:00 am - 12:00 am
Friday 12:00 am - 12:00 am
Saturday 12:00 am - 12:00 am
Sunday 12:00 am - 12:00 am

Croma Overview

Latest complaint Unacceptable Delay in Product Delivery by Croma No Resolution Provided has been filed on 18/03/2025. Latest Resolved Croma Microwave oven Not working was resolved Oct 29, 2024. Croma ranks as the #7 most complained about among Electronics & Appliances.

Disclaimer

Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Croma. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Croma reviews & complaints(3250)

R
Rhishav Kanjilal
Mar 18, 2025
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Croma Customer Care
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Croma — Unacceptable Delay in Product Delivery by Croma No Resolution Provided

Address: Croma - Electronic City, Phase 1 1st Cross, Neeladri Rd, opposite Briyani Zone, Electronic City, Bengaluru, Karnataka 560100

I purchased the product from Croma - Electronic City, Phase 1 1st Cross, Neeladri Rd, opposite Briyani Zone, Electronic City, Bengaluru, Karnataka 560100, on 9th March with a commitment that it would be delivered within 7 days. However, the product was not delivered by the promised date of 17th March. When I visited the store on the due date, I was informed that there were delivery issues and the delivery was postponed to 21st March.
br...
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Uday Chopra
from Noida, Uttar Pradesh
Jan 8, 2025
Jan 21, 2025
This thread was updated on Jan 21, 2025
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Croma — Faber cooktop onyx 3bb bk ci

Address: 601, Jhelum Appartments, Plot No.8, Sector 5, Dwarka, New Delhi 110075

Reference Order ID : SOA[protected] Faber Cooktop ONYX3BB BK CI

I purchased one Faber Cooktop ONYX3BB BK CI from Croma Dwarka Sector 12 New Delhi. At the outset the sales representative informed that the company official will install it within 48 hours after delivery i.e. on[protected].
We lodged a complaint yesterday i.e. on[protected] and came to know that Sales Representative did update the request for installation....
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Priya1942
from Navi Mumbai, Maharashtra
Dec 4, 2024
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Croma — Unresolved microwave service request and concerns with extended warranty service

Address: Croma, Near Killa, CBD Belapur
Website: www.croma.com

Subject: Unresolved Microwave Service Request and Concerns with Extended Warranty Service

Dear Croma Customer Care Team,

I am writing to express my disappointment and frustration with the service I have received for my Croma microwave, which is covered under an extended warranty for 3 years. Despite paying extra for this service, I have experienced significant delays and inefficiencies in resolving my service...
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