Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

Model: FTSK35EVPM [Daikin Inverter Split AC [R-410A Wall Mounted Type (Cooling Only & Heat Pump)]
Serial Numbers:
Indoor Unites: E012307, E012436
Outdoor Unites: E016822, E016703

I bought two Daikin Inverter Split ACs [R-410A Wall Mounted Type (Cooling Only & Heat Pump)] one ton each from a Daikin Solution Plaza in Kolkata and it got installed on 27/11/2012 but the guy who installed it could not check these two units after installation because it was already start of the winter season and the room temperature was 15 C which was less than the minimum temperature (18 C) that you can set in a Daikin Split AC and AC will not function if room temperature is less than the minimum temperature settings of the AC. I believed him because I thought that I bought the best product from Daikin which will never fail and I was really happy but thing did not go well at all as I thought of when I first time tested my both the unites on 16/3/2013 both of them didn’t work and after 2 hours both of them stopped suddenly and the LED kept on flashing so I went through Daikin Operation Manual and run the self-Diagnostics and received the error code H6 on both the unites which means - Malfunction of position detection sensor. It could be one of the following causes.

Causes:

1. Malfunction of position detection sensor
2. Faulty contact of compressor cable
3. Defect of compressor
4. Defect of condensing unit PCB


I called up Daikin Solution Plaza from where I bought these two ACs and one engineer came and said this is a fault with both the Outdoor units and need to report this to Daikin.

What I would like to say to all the viewers, please don’t buy Daikin because the product what I purchased that was one of the costliest product within the split AC’s range because I paid Rs. 75, 504 (excluding installation charges and the cost of condenser pipes) for two ACs and two defective unites were sold to me. I understand that Daikin replace faulty parts within the warranty periods but when factory defective unites were sold to a customer they need to take the responsibility and need to replace the two defective outdoor units specially when both the ACs are just 2 months 17 days old and never worked, not even for a second, after installation.

Regards
Prateek Sanyal
Kolkata

Statement By Dakin India Vishal G. Nair, Sr. Manager - Customer Service (West Region),Daikin Airconditioning India Pvt. Ltd : You have bought Daikin product from an unauthorized dealer M/s Sam Electronics and the unit has been installed by some unauthorized person and accordingly your warranty is not valid

The Fact, i have purchased this from Sam Electronics - Thane West, Maharashtra , which is an normal multi brand electronic...

Puk namber tata docomo [protected]

We purchase Daikin SAC make 1.9 Ton FT 60G Vide Serial No. FT60GV16-E000914, R60GV146-E001330 with voltas 5KVA Premium Stabilizar vide Serial No.10090274 through AR.A.S.Appliances Pvt.ltd., coimbatore vide Inv No.110BA302315 dt 20.12.2010.

In this AC Indoor Unit burst on 13.10.2011 and our newly innovative office completely destroyed value around 15 lakhs. Before one week this AC PCB Board was serviced by AR.A.S.Engineers, We have all precaution measures, like earthing properly, separate Line for AC Unit, Proper stabilizer. But everything is no use in Daikin Unit. And Daikin Engineer Mr.Stephen Visited our Office on 16.10.2011 and he assured to cover all the losses due to this accident. And also we have more than 6 units of this Daikin product. But No response from their side.

But Now 6 months crossed there is no response from anybody, i.e., AR.A.S. Appliances and Daikin Also. In Daikin company after service is very poor No Customer Care, only motive Market their product only.

Our Suggestion is Daikin Product was very Dangerous one to use Everybody, Because within one year AC was bursted. So, before purchase Daikin 300 time think and purchase.

Dear Sir/Madam,
We have purchased Split AC,Model:FT35G,Make-Daikin (5 Star Rating) from M/s.RAC Cooling Solutions Pvt, Ltd. as per attached invoice.
Payment was made on 9th May’2011 through cheque & cleared in supplier account on 11th May’2011.
Unit was supplied on 12th May’2011,but indoor unit supplied having incorrect model No.i.e FTE35,while payment was made for as per model FT35G.

We have requested to M/s.RAC Cooling Solutions Pvt, LTD. to replace the same with correct model No. for which we have paid.
After rigorous follow up, unit was replaced on 16th May’2011,but it was not installed properly two unskilled labour was deputed to do the installation resulting leakage of gas in the unit.

We would like to share with you that I was very happy that I’m going to use ‘Daikin AC’ but result is something different.
Now we request you to replace complete unit,i.e. outdoor+indoor & depute skilled engineers for installation by today before 3 pm,positively.
Otherwise I will be bound to approach higher authorities, can go to the consumer court.

An early response will be hilly appreciated.


Regards|Gyanendra Singh
Mob.+91 [protected]

Dear Consumers,

Be aware of Diakin Air Conditioning India Private limited is a cheater Company and does not offer Quality Product. I purchased a Daikin VRV Air Conditioning System for my office in the month of April, 2011. These units were installed in the month of April of 2011. These units are still under warranty. Now as the fault is serious and requires much money to repair. Daikin is stating that the fault is not covered...

Daikin has installed centralized airconditioning systems in Pearl Gateway and Towers, Sector 44, Noida in all flats constructed. Due to tecnical reasons, repairs to the machines can only be done through their dealers - which is fine. But because of this restriction AMCs, necessarily also have to be done through their office, and customers are being coerced into accepting unsubstantiated repairs and replacement of parts before an AMC is entered into, and are thus having to shell out about Rs 25000 to enter into an AMC that costs Rs 28000. The company is therefore taking advantage of its position in not enabling other vendors to repair its ACs and thereby over-charging customers for AMCs and attendant replairs/replacements. I can be reached at [protected]@hotmail.com or [protected]

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MR-Muhammed Asif
EK[protected]
Please sent My Skywards Member Card In my home address
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