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Last updated May 15, 2024
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Philips India reviews & complaints(1700)

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R
Ramdev Kumar
from New Delhi, Delhi
May 15, 2024
May 15, 2024
This thread was updated on May 15, 2024
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Address: G T Road, Asansol, West Bengal - 713301

I bought a Philips air fryer from Reliance digital, Asansol, West Bengal. At the time of perches reliance digital told that home service for that product will be given. But at the time of problem in product Philips service center, asansol, west bengal-71330 refused to give home service.
Reliance Digital - [protected] (O P Pandey/Ashok Pandit)
Philips Service center - [protected] (Sachinath Banerjee)
May 15, 2024
Complaint marked as Resolved 
I want to return my product and refund money. or cancel agreement with present Philips service center, Asansol, west Bengal and stop selling product on reliance digital, Asansol, west bengal.
Philips India customer support has been notified about the posted complaint.
May 15, 2024
Updated by Ramdev Kumar I bought a Philips air fryer from Reliance digital, Asansol, West Bengal. At the time of perches reliance digital told that home service for that product will be given. But at the time of problem in product Philips service center, asansol, west bengal-71330 refused to give home service.
Reliance Digital - [protected] (O P Pandey/Ashok Pandit)
Philips Service center - [protected] (Sachinath Banerjee)
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    M
    Mangilal Panugotu
    Jan 17, 2024
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    Mixer HL7701

    Address: Uppal , Hyderabad

    We have Pursched new mixer from Bajaj ele. Hyderabad on dec-23 and after opening the package one Jar found to be damaged. I have been complaining from the day one to all your customer care persons, but on has visited the home and they are calling on phone with no positive response.

    I request you to replace the damaged Jar immediately. Being the reputed company the response like this is not expected by us.
    My contact...
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    sarvendra12512
    from Bharuch, Gujarat
    Dec 15, 2023
    Dec 21, 2023
    This thread was updated on Dec 21, 2023
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    Complaint not resolved yet (60-0035982893)

    Address: Bharuch

    This is regarding Phillips ignorance for customers.
    I purchased a Phillips Beard Trimmer series 3000 BT3221/15 with 2 years warranty and 1 year extended warranty.
    After 2 years completion, my trimmer stopped working. I contact with customer service and registered a complain (60-[protected]). I didn’t got any response from Phillips till 10 days. After that I again called to customer services then they told today your complain...
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    Wanchu
    Sep 28, 2023
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    Home Theatre Model HTS3156/98

    Address: Flat No. 804, Iscon Habitat, New Alkapuri, Gotri, Vadodara 390021

    Dear Sir/Madam,
    I had bought the above Home Theatre System from ‘Home Solutions Retail (India) Limited, Mumbai, on 24/11/2004. It was working satisfactorily till one day it stopped working, (there was no display). I had given the unit for repairs to your authorised Service Centre (M/s Amrut Services) in Vadodara on September 2023.
    However to my dismay, the service centre reported that the unit could not be repaired as it...
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    S
    SagarAgr
    from Kurukshetra, Haryana
    Aug 5, 2023
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    Misleading Warranty Offer and Lack of Product Registration - Philips Beard Trimmer BT 3303/30

    I, Sagar, am lodging a formal complaint on the consumer forum against Philips Electronics and Amazon India regarding the purchase of the Philips Beard Trimmer BT 3303/30 from Amazon.in.

    The primary concern revolves around the warranty claim associated with the trimmer. As per the product listing on Amazon.in, an extra 1-year warranty was offered upon registering the product on the Philips website. However, upon attempting to...
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    maheshdabhilkar1981
    May 8, 2023
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    Philips Garment Steamer GC 362-80

    I have complained on 26th April about my garment steamer not working. Immediately I received message as technician assigned. But till date complaint has not been attended. I got a call from Philips customer care that it will be resolved in two days, but now it's almost 14 days, and status of my complaint is as it is. Then I took a product to the Vijay Sales store from where it was purchased. A person of VS, shared the Sales Manager of Mumbai...
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    [email protected]
    Apr 30, 2023
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    Non availability of products

    Address: Chandkheda Ahmedabad

    I had philps dvd player Model no.: HTS4750/98 looking for remote but in Philips service center they told me to throught out this old system buy new i am using this form many years now i am happy with it but required remote only if any one can provide me remote plz cont mi on what's app [protected]...
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    Sekar Kutty
    from Chennai, Tamil Nadu
    Apr 19, 2023
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    Worst slowness service

    Hi,

    I have given service for my trimmer before 2 month.

    I raised complaints (PHILIPS: Referance Number 60-[protected] [ ref:_00Dw0Cp29._5005IZZ3i3:ref ]) before 15 days.

    I don't get any response from them....
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    Sekar Kutty
    from Chennai, Tamil Nadu
    Apr 19, 2023
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    Very slowness service

    I have given service for my trimmer before 1 month.

    I raised complaints (PHILIPS: Referance Number 60-[protected] [ ref:_00Dw0Cp29._5005IZZ3i3:ref ]) before 15 days.

    I don't get any response from them....
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    H
    HarshaLohia
    Apr 12, 2023
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    Product undelivered yet

    My order (401241) was placed on 1st April via their official site https://www.domesticappliances.philips.co.in and the same day the order status was updated to "Packed". I have been trying to contact Philips executives since the past week for an update but every day I am told that it has been escalated and that they will call me back in the next few hours. I have not received even a single call or any positive update from the team on my order.br...
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    D
    DeepakJade
    from Bengaluru, Karnataka
    Mar 30, 2023
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    Grievance since April 2022

    Address: 3699, 13th D Main Road, 9th Cross, HAL 2 Stage, Bangalore - 560038

    Please note I am repositioning my grievance o[censored]tter casual approach by Philips employees to a sensitive case of replacement of Philips Air Fryer. Please note that this complaint with regards to HD9621/41 is still open and not resolved.

    Philips service request 60-[protected] has been created and will be attended on priority." - Without resolution they have closed the grievance.

    I would like to bring to your kind...
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    M
    Mariyam Fatima
    from Noida, Uttar Pradesh
    Mar 13, 2023
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    Vacuum cleaner complaint not attended

    Address: Phillips india

    I called Phillips customer service and register a request for my vaccum cleaner and technician satendra was assigned to my complaint... He called me n asked me to pay b4 visit on his personal no. Thn I called Phillips customer service and they told me not to pay b4 visit... I called satendra and told the same... N then he closed my complaint without attending it...
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    Mariyam Fatima
    from Noida, Uttar Pradesh
    Mar 13, 2023
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    Vacuum cleaner

    Address: Phillips india
    Website: Philips

    I called Phillips customer service and register a request for my vaccum cleaner and technician satendra was assigned to my complaint... Satendra called me n said to pay b4 visit... Thn I asked customer service and they told me not to make pre payment I told this to satendra n he closed my complaint without attending it... N now none of customer service is responding me properly...
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    M
    Mariyam 1172
    from Delhi, Delhi
    Mar 12, 2023
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    Vacuum cleaner

    Address: Phillips india
    Website: Phillips

    I called Phillips customer service and register a request for my vaccum cleaner and the technician satendra was assigned to it... Satendra called me n said to pay b4 visit on his personal contact number... I called Phillips customer service and told the same that he is asking for pre payment... They told me not to pay..
    I called satyendra n said that I will not pay as Philips representative asked me not to pay b4 visit... He then closed...
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    A
    AO civ
    from Mumbai, Maharashtra
    Jan 27, 2023
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    Complaints on Air-purifiers not being attended

    Address: NCC Directorate Maharashtra, AFI Building, Dhobitalao, Mumbai-400020

    Sir,
    1. NCC Directorate Maharashtra, a Central Govt office, purchased 10 Air-purifiers model No.AC-1217 through GeM vide GeM orders No.0724 dt25 May 21, No.0724 dt 22 Mar 21 & 7805 dt 16 Mar 21.
    2. The Air-purifiers are under Guarantee Period. Currently, all 10 are not working. This office has launched 12 (Twelve) complaints but no one has attended till date.
    3. This poor state of your 'After-sale-service' is highly...
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    D
    Dabhi Shashikant
    Jan 16, 2023
    Jan 16, 2023
    This thread was updated on Jan 16, 2023
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    Philips steam iron working issue

    Address: 39,NAGORISHALA, PRABHAVTI NI CHALI,RATANPOLE,RELIEF ROAD AHEMDABAD, Prabhavti ni chali,Nagorishala, Ratanpole

    Comp.no..60-[protected]
    2nd c no-60-[protected]
    I complaint against philips because he was told me in Warranty period parts was doing replace and pay yu so I complaint against philips...
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    Surbhigupta92
    from Deoli, Delhi
    Jan 1, 2023
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    Philips Handheld Garment Steamer GC360/30 - Vertical & Horizontal Steaming, 1200 Watt, up to 22g/min

    The product does not work well. It generates steam initially when we start ironing then stops on its own....
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    J
    Jithinroy
    Nov 17, 2022
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    My Trimmer BT3211/ 15 turn on by itself till its battery drain off

    My Trimmer "BT3211/15" frequently start automatically even switch is Off and stop only after Battery drain out. It's really frustating as there is no way to stop it whenever it start automatically it generate noise and sometimes i cannot turn off i bought this trimmer 2021 Jan 2 and extended warranty period by registering the product till 2024 PHLPTRMR00000016 product id
    Please help to fix this. Thanks ....
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    P
    PK Ravindra Nathan
    Nov 2, 2022
    Nov 23, 2022
    This thread was updated on Nov 23, 2022
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    Service request No: 221014204365 Philips portable speaker

    Address: Philips Consumer Care, Bangalore

    Service request No:[protected]

    I brought a Philips portable speaker. This was defective and submitted in the authorized service center on as per request no:[protected]. The service center informed me that the speaker has a manufacturing defect and Philips will replace it.

    Philips consumer care people from Bangalore initially told me to contact the seller. The seller has already written to me stating that...
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    ptalus74
    from Delhi, Delhi
    Oct 7, 2022
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    Shaver

    Address: Rohini, NEw Delhi

    I had purchased an electronic shaver model no. S1323/45 from Philips. The product is under warranty as of now. The lock which fixes the blades with teh shaving unit got broken itself and the company is saying that this doesn' get covered under warranty and thus the product is unrepairable. Instead of giving a replacement free of cost, they offered some discount on the purchase of new product.

    I wonder how come the customer...
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