Daikin Air Conditioners / Daikinindia.com — Daikin Sales-men lied & fraud - S.K Enterprises(Ghaziabad/Noida)

At the time on buying Daikin FTKZ50UA series salesmen committed few feature to be present in AC:-
1) Dew Clean Technology
2) Triple Display
3) Coanda Airflow
4) Remote has backlit light
5) Optional WiFi kit

When AC got installed, above statements appeared false and as I already have paid for AC and installation chargers and can't get those feature which salesman committed to me. I want my AC to be replacement by Daikin with above feature and Daikin should bear installation chargers .
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Daikin Air Conditioners / DaikinIndia.com customer support has been notified about the posted complaint.
 
8 Comments

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Correct Model : - FTKZ50UV16U4
Dear Sharad,

We sincerely regret the inconvenience you have faced. Please share your complaint/contact number, and complete site address so we can escalate your issue to our team. You may also email us at [protected]@daikinindia.com for any further queries.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
imsharad's [Complaint's author] reply, Jun 23, 2022
Mobile: - 9872634131
Address:- E650, 1st Avenue, Gaur City-1, Noida Extension - 201309
I have emailed too, but none on your team ever reverted or contacted me.
I have request for AMC and today engineer were at my place to receive the cheque but they found R32 leakage too which is why AC in not cooling properly. What a installation done by Daikin, please help to rectify this too on utmost priority.
is there any updates !! super slow response time.
Dear Sharad,

Thanks for sharing the requisite details with us. Please be assured that we are working on your concern and we'll get back to you soon with an update.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
Dear Sharad,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Daikin Team
Customer Support Mail ID: [protected]@daikinindia.com
Or SMS : / Give missed call on [protected]
Call Us: [protected] /[protected]
you can reach at [protected] & [protected]
moreover you can retry to reach me.. if in any case phone isn’t reachable. Please stop giving this childish excuses.

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