Daikin Air Conditioners / DaikinIndia.com Complaints & Reviews

My 1.5 Ton AC is not working since many days. Either technical service man visit is delayed or he is not able to solve the problem. And This time, ac trips as soon as it starts.My AC is under warranty as it was bought on 26.07.2021

I have lodge complain many times but still the result is same that is no result.

We feel very bad response from the Daikin India team.

I Bought 0.8 Daikin AC On June 14, Installation is Done by Sairam Refrigeration On June 16 I Had Severe Problem Water Leakage Issue On my AC, I Have Booked Call for this to resolve them came on June 20 And They Didn't Done It Properly .My Next Contact Is Connect to Customer Support.

On june 22nd we raised a complaint through email regarding the installation issue to [protected]@daikinindia, but we have not received any response from their side.

Meanwhile we have only 10 days of time for the replacement of the AC.

As we did not get any response from their side the Flipkart team has uninstalled the AC.

After Only When I Posted on Twitter Page They Responding For This Case.

So Final Concern I Need My Refund Of Installation Charges What I Paid For.

Our remark is why we didnt get any response from daikin team on the concern time?

If we get your response on the time the issue wiill be solved within the concern time.

Please support us for the refund process, since we have spent lot of amount for installation process.

I Rajeev Agrawal purchases daikin ac ftkz50uv from Harsh electronic shop no 5 jayanti bazar jaipur. & it is installed yesterday 5 july 22 by company technician Shubham Sharma sent by Mrs Ghanshyam ji from daikin sodala office at my residence in jawahar nagar jaipur pin 302004.
But just after installation when ac switched on water came out from ac indoor unit. As company technician just left the site i called him again to check the problem. He check full installation & installed new pipe within the room, but water leakage again persist & it was coming out from both corners of ac unit.
So technician concluded that the ac unit is faulty . & told to write this issue to daikin customer care to replace the ac unit..

Now i request the company to replace this faulty unit asap & get new unit installed at mg site. Purchase bill copy attached for your reference.

Thanks & Regards
Rajeev Agrawal
Jawahar nagar
Jaipur rajasthan
302004
Mobile [protected]

Sanmitha agarwal
7:40 PM (5 minutes ago)

to cs, customerservice

Hi,

My model no of Daikin ac FTKP35PRV16, SER NO 0000683. We have been trying to connect with the Daikin service center for a longtime but not getting any response. We have registered the complaint many times that some ac parts are not working and service center people are not able to fix the issue. I am really disappointed by your company's service center.

The service center people came to say PCB is not working they told me but they have not fixed the issue yet.

Please look forward to the issue as soon as possible and try to fix the issue.

Our address is Block C L3 Vasant vatika Jyoti Nagar Siliguri west bengal 734001

Regards
Umang Arya

I purchase the subject AC fro CLiQ - ( TATA ). The outdoor unit is making abnormal noise. The same was attended so many times. The compressor was replaced by Daikin Team. The noise is so much that we prefer not to run the said A.C.
There were about 5 or 6 visits of your technicians but the problem is not resolved.
I have emailed and them whatsApp to Daikin team with Video and Audio.
The problem is not resolved.
Please arrange to replace outdoor unit as even after 5-6 visits of your team, the problem of noise is not solved.
Attached the audio clip. There is no change in the abnormal noise.

We have raised more than 3 times complaint but not resolved.
When we on AC no cool air and sudddenly full set is offing the last services told no problem nothing is there it is repating everytime try to find out the solution.

01/07/2022
Reminder -4
Dear Sir,
I am still not satisfied with your claims and excuses. My residence is situated in posh area of Shalimar Bagh, Delhi where in climate condition are good. Whether cooling coils Daikin spilt AC units installed in the same environmental conditions have been getting corrosion. If it is not or it is so. It proves ethe coils material used in manufacturing of Daikin AC units are of POOR QUALITY.

I therefore request you to please get me replaced poor quality faulty coil immediately.

I do hope for a satisfactory response from a reputed company like yours.

Waiting for your reply, which prove a reputation of Daikin in dealing with customer satisfaction.

Please get my AC problem resolved as it is due to manufacture poor quality of cooling coil of your AC unit, which has caused a mental and physical harrasment to my family in worst summer condition in Delhi.

Thanks & Regards,
Jaideep Sinha
[protected]@gmail.com
#[protected]

I have cooling issue with my Daikin split AC

I have raised a complaint against my Daikin AC for the cooling issues and the service request on 15/6/2022 through Daikin India website and the contracted service personnel came on 16/6/2022, ( he is not from Daikin India) and said that my AC outdoor PCB need to be changed and asked the quote of it, he tried calling the sub contract company from which he came from, they never took his phone for almost 1hour, and i finally told him to get the quote atleast the next day, because the day before I got fractured my left leg knee and i was braced by a POP and i couldn't move even a little bit and this has to be for another six weeks and am badly in need of AC during this summer in Chennai, which was explained and seen by the service engineer by himself, from that day of 16/6/2022 till today 26/6/2022 no one called me, but i keep on trying to the number which was given by the service engineer almost daily and it wass busy most of the times and if they pick i will explain the whole issue to them, their reply will be like will call in an hour and give me a quote, . But till today i never get my quote or no one came resolved it, herewith attached the text i got from Daikin for the reference

Very bad smell coming out of Ac. Also no water coming out from Ac.

Today, Diken ac blasted & caught fire suddenly.

It was so bad that its full plastic got melted (check attached images)

The whole bedroom turned black because of smoke and fire, luckily not got hurt.

Please check attached images in link: https://postimg.cc/gallery/pFpPmNq...

Received call last Saturday from customer care with assurance that service will be provided. But no one has yet turned up for doing anything. All the messaging and verbal assistance is futile. Thoroughly disappointed. Diakin is selling crap.

At the time on buying Daikin FTKZ50UA series salesmen committed few feature to be present in AC:-
1) Dew Clean Technology
2) Triple Display
3) Coanda Airflow
4) Remote has backlit light
5) Optional WiFi kit

When AC got installed, above statements appeared false and as I already have paid for AC and installation chargers and can't get those feature which salesman committed to me. I want my AC to be replacement by Daikin with above feature and Daikin should bear installation chargers .

I have purchased daikin ac from flipkart when I opened it for installatin the installation kit gone missing how this is poasible for a company like daikin

We have requested for servicing after ac cooling was very low. After the service the AC stopped working, we were told PCB is gone bad and we need to replace it. After replacing the PCB which costed 7000₹ we were told some other component is not working and we need to pay 14000₹ now to replace it. This pattern we have seen in multiple complaints with Daikin AC. The service center guys are not well trained and third party contractors. After opening the ac they don't know how to fix it. It seems they are in training on the job.
Please let us know if there is any resolution.

In AC I think there is a fault

Dear Sir/Sirs,
Regret purchasing Diakin 1 ton Inverter- 3 star AC on 12.7.2021 through your dealer BBD SONS, LUCKNOW.
It's not even a year since purchase. Facing issue of negligible cooling. An air cooler would have been better for that matter. Money wasted on useless, 3rd class product. Have complained multiple times to customer care since the beginning of summer this year. However, the service technician/executive failed to identify or rectify the error. I humbly request you to look into the matter and get the product 'REPAIRED OR REPLACED' ASAP
Product details- DTKL35TV16WC SPLIT AC 1.0 TON 3 STAR
CONSIGNEE NAME ASIF BHAI
DEALER-BBD &SONS, LUCKNOW, UTTAR PRADESH, INDIA
INVOICE NO. BBDS/21-22/724
DATED 12/07/21

As a disgruntled customer, I definitely would not be recommending anyone to buy your inoperable Diakin product.

I have purchased 1.5 Ton Daikin Split AC 5 years back.For any kind of service also including general check up i used to contact only Daikin authorized persons.in the month of May 2022 I have raised a service request through customer care for the AC not getting cooled.the service person from Visakhapatnam Kool Moon Technologies have visited and suggested that there is a gas leak and forcibly charged 3500/- without not even removing the out...

I purchased a Daikin ac on 22nd May 2022 from Chawla refrigeration, Ghaziabad and it's not been 2 weeks since it has been purchased. AC stopped working on 5th June 2022. I raised a service request ID 26716088, upon multiple follow-ups a service person from "Parihar Service Centre" Ghaziabad came after almost 28hrs to attend and inspect the fault in the unit.
On 5th June - After many calls to customer care, they gave me the contact number of the Parihar Service center owner. Its been 10 days now and whenever I follow up during all these days i get the response that the spare part (PCB) is not available.
I reached out to Zonal head and "ASM" and described my situation all the time.
I have spent 40k on this product for summers and at the very critical weather situation in NCR its is not working within just 8-10 days after purchase, not sure if it will behave same for longer period. I have a kid at home. Situation is troublesome for me now. Not sure what to do with this unit hanging on wall. Please replace it with the working one asap.

I purchased FTKM50UV16U from local dealer for my 168sq ft room on 2 June 2021 but ac take too much time to reach 27c from 33c (more than 1.5 hours) and then never go below 25c. Technician at my place are not qualified enough to detect the issue. I feel cheated and disappointed by cooling