Dakshin Gujarat Vij Company [Dgvcl] — Monthly Paying UJALA Fans EMI not purchased without any reference number. Monthly Paying UJALA Bulbs EMI purchased by cash.

To : Deputy Manager –
DGVCL

From : Ashraf Abdul Qader Mansuri
Customer No. [protected]
Meter No.[protected]
Bill No. 4/6209

Subject: Monthly Paying UJALA Fans EMI not purchased without any reference number.
Monthly Paying UJALA Bulbs EMI purchased by cash.

Dear Sir,

We have not purchased on EMI bases any item from UJALA Company.

On 31st Mach 2017, we PAID IN CASH, and purchased 15 bulbs from UJALA Company, invoice attached.

DGVCL bills charged us EMI on UJALA Company bulbs which we paid by cash. ALSO on fans, which we did not purchase at all.

On17th July 2020, also 2nd July 2021, and 6th September 2021 we placed and submitted complains over complains, given to DGVCL Bharuch, Pach Batti office, useless, , , no action was taken, and still the EMI amount is charged in the DGVCL bills which we were forced to pay, as explained by the DGVCL officers.

On 16th June 2022, we received a call from DGVCL office Bharuch Pach Batti, to see the DGVCL officer, the next day, and discuss about the UJALA EMI complain issue, since a line of complainers came pouring to DGVCL.

On 17th June 2022, evening we met the DGVCL officer, who showed us the Fake copy o[censored]JALA bill, both customer number and name, not mentioned properly or clearly. The DGVCL officer was shocked to hear that we were charged for fans also, which we did not purchase, and he did not have any copy of any bills proving that we purchased UJALA fans on EMI basis.

Never the less from his system he could see that bulb and the fans were charged on us.
The DGVCL officer CLEARLY, refused to give us any copy of the fake bill in his possession, or any print out from his system proving that UJALA fans were also charged to us. Surprisingly he is asking us to give our original invoice, which is the only evidence with us to prove our case.

It is a shame when proceeding for DIGITAL INDIA, DGVCL officers are still towing INDIA back.

Regards,

Ashraf Abdul Qader Mansuri