Deal Share — Amount Not Refunded telling lier

I supposed to receive refund from Dealshare is Rs.1 & Rs.1605 on 1st Feb 23 and till now amount is not received. Details given below please confirm : NOW WHOM SHOULD I CONTACT ?

As we have already informed you that the refund amount of INR 1605 & INR 1 was already initiated on[protected] in your original payment mode.

Here are the details:
Payment Id- pay_LBGqhizERhqsnJ
Refund Id- rfnd_LEMj8vCua8HRNV
Date of Payment- Feb 1, 2023; 11:28 pm
Refund Amount- ₹1605
Bank reference number: [protected]

Payment Id- pay_LBGqhizERhqsnJ
Date of Payment- Feb 1, 2023; 11:28 pm
Refund Id- rfnd_LBpyqtgTKNnKd0
Refund Amount- ₹1
Bank reference number: [protected]