Claimed

Delhi Jal Board Complaints & Reviews

www.delhi.gov.in

1

Updated: Jan 27, 2025

Complaints 5202

Resolved

516

Unresolved

4686

So far, so good. Delhi Jal Board is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhi Jal Board will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Delhi Jal Board

Having problems with Delhi Jal Board?

File a complaint and get it resolved by Delhi Jal Board customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Municipal Corporation

Delhi Jal Board

Recently resolved complaints

View all complaints

No water in Okhla vihar area,Jamia nagar new delhi

DJB water Bill generated without taking reading

Excess Water Bill Amount

Most useful reviews

Bad quality of water

Complaint letter regarding water supply

request to change the mobile number

Featured stories

DJB water Bill generated without taking reading

Wrong billing and MLOC meter status

Wrong billing related

Delhi Jal Board reviews & complaints page 222

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: New Delhi, Delhi

Dear Sir, Bill no.[protected] As I am a new user of your services. We apply for the connection still last month we are not getting a single liter of water and non of your employee visit our premises to take a meter reading. Without reading they send us a 41 days bill of Rs.1864. we request to take a actual reading or send us the minimum amount of charges. So kindly help me to be done? Best Regards Koushik...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

respected sir/mam i am citizen of delhi in durga park near west sagar pur. sir i want to inform you that in our area one person doing unauthorized work, he is constructing a water well for there personal uses and for there on need, and he was saying that he has been taken the permission from MCD.but as you know many people do not take the permission. so sir please take the appropriate action for this act.and help to us save...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Dear Sir, I am Madhab Chowdhury, a tenant of 40/182 C.R. Park, NewDelhi – 110019. As per the rent agreement, I bound to pay the water bill atactual as per DJB bill. My KNO number is [protected].I had been paying the bill for the indicated water connection for the past four(4) years. Initially I used to pay the bill through cash at DJB office/postoffice but now I am paying the bill using online payment option facility sincethe beginning...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I used the online bill payment option through sbi bank and amount was deducted from my account. The bill was due to be paid on 6th april, 2015 but today i.e. 7th april 2015 the amount has been credited back to my account. What's the problem?...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

To, The Delhi Jal Board, Government Of N.C.T Delhi Subject: Excess Wrong Billing Referance: [protected] And Meter Reading is not mentioned in the bill Respected Sir/Mam, We have recieved the Bill ID:[protected] With the huge amount of bill. I have been complaining the wrong water bill raised by DJB that is... 27th March 2015. I have complaint many times before this but no suitable action has been taken by DJB as on Today...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

PICHLE 10-15 DINO SE DHIR PUR MAIN ROAD, NEAR MCD PRIMERY SCHOOL, DHIRPRUR DELHI 9 MAIN ROAD PER PANI BHA RHA HA EK GADHA HO GYA H USME SE SAAF PAANI ROAD PER BHTA RHTA H KIPYA USE JALDI SE JALDI REPAIR KRANE KA KAST KRE, AAP KA, SHER SINGH MALIK PARDHAN RWA DHIR PUR VILLAGE DELHI 110009, MOB, NO [protected].THAN YOU...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Dear Sir/Madam I am ANAND KUMAR( Victor) Resident of D-1/226 Gali no.15 Ashok Nagar shahdara Delhi- 93. My K No-[protected]. sir My last bill was 1496 in nove month. but now my current bill Dated from 31 January 2015 to 29 March 2015 is Rs-1485.45. it is more than other month. i think my metre is running fast. so please chek and change it...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

MY K NO IS [protected] ( NAME : MAHESH MATHUR / ADDRESS : 765 POCKET E MAYUR VIHAR PHASE 2 NEW DELHI)... I had received a bill no[protected] dated 28-Jan 2015 from DJB of Rs. 2922/- only for billing period 3 Nov 2014 to date 27 Jan 2015. This bill was paid by me vide cheque no 620951 drawn on AXIS Bank Sec 16 Noida . The cheque of Rs 2922/- was debited to my account on 14 feb 2015. I have now received another bill no[protected] dated...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

RECEIVED WATER BILL AGAINST K. NO.[protected] METER NO. 2013A2028612 FOR THE PERIOD (05-JAN-2015 TO 11-MAR-2015) SHOWING 0 (ZERO) CONNSUMPTION( NOT POSSIBLE) CHECKED READING SELF SHOWING 554 ON 05-APR-2015. KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I am from flat no.70 Sarai khalil Delhi 110006. Our whole area is facing the trouble of bad and smelly water supply . People are getting ill by drinking such bad and dirty water. I have complained so many time but no action have been taken yet. I just want to say that we are human being we are not animals and we have the right to live like humans. So kindly provide us clean and drinkable water. I request all the officers to take a strict...

Helpful

Found this helpful?

Write a comment

My K No is [protected]. Water connection installed at my residence in May 2012 and since than average water bills have been received without mentioning status of current/previous meter Read. Now I have recd bill No[protected] dt 27 Mar 15 stating current meter read status 729. My complaint is who is responsible for sending average bills to me since May 12 to Mar 15 inspite of Meter is installed at my house?. I have paid all previous bills...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Hi, I am a resident of Rajouri Garden; address J-6/93 Rajouri Garden. I logged a complaint[protected] yesterday regarding blocked sewer drainage outside my house due to which the sewer water is backing in our toilets and we are unable to use them also it is impacting the health of my family members at our home. The sewer is blocked from a month now. Today i have received the status of my complaint as solved, surprisingly no action was...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

A NOS OF PIPES (7) LAYING ON THE MAIN ROAD SIDE NEAR BY MOTI NAGAR INDUSTRIAL AREA, FLYOVER OPP MOMENTS MALL, AN DUE TO LAYING OF SAID PIPES ALL THE SHOP KEEPERS AND GENERAL PUBLIC ARE FACING VERY LOTS OF PROBLEMS BEACAUSE THESE PIPES ARE STOP THE WALKING AND ALSO FINANCIA LOSS OF SHOPS AND DUE TO THAT PIPE PEDESTRIAN PERSONS FACING LOTS OF PROBLEMS BY GION AND COMING THERE FACTORYS AND OFFICE BECAUSE THEY ARE WALKING ON THE MAIN ROAD DUE...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

To, The Secretary Delhi Jal Board, Delhi. Subject:- Regarding sewage water comes in tap . Sir, We are the inhaitants of Dayal sar colony, uttam nagar, new delhi-110059 We are phasing a big problems of drinking since last two years due to the main sewage choke and water pipe line broken and sewer water mixed in drinking water. We have given the complaint in Delhi Jal Board office so many times to JE and Exn and D. Director,...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

I am resident of GURUDAWARA ROAD. MOHAN GARDEN, my KNO No is [protected], operator of water supply at UGR mohan garden for our area is not opening water supply at fixed time in morning 05.00 AM 0n 03-04-15 water supply opened at 12.00 noon in stead of 05.00 AM. How the residents of locality know whe operator will supply water at what time everry day. Pleasse look into problem we are facing and get it rectified, to save our right of water...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: New Delhi, Delhi

Dear Sir, We observe higher bills of our water usage. Please note that we are only two in family and both o[censored]s are working. Being nobody in the house the whole day we get higher billing than others in our same colony who have joint families. With our earlier old meters we were getting right billing but since when the new meters are being installed by Delhi Jal Board, we are getting higher billing. You can revew our all previous bills...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Sir, There is leakage in MCD water connection for the last 1 month resulting in logging of water at the site of my Home/House No.1/10734, Gali No.2, Subhash Park, Naveen Shahadara, Delhi-110032. It is therefore requested to do the needful to redress this problem so that the wastage of precious water may be stopped at the earliest. Thanking you, Yours faithfully Vivek Kumar r/o 1/10734, Gali No.2, Suhash Park, Naveen Shahadara, Delhi...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

Respected sir, my k no is [protected].i have been facing this problem for last few months .no one from your deptt Is coming to take meter readings and we are getting bills on an average basis though we were not using that motor for almost one year where the meter is fitted.i am paying Rs[protected] every month even for not using the water.kindly send someone to take the meter Readings Between 3.30 pm to 4.30 pm.so that the authenticity Should...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

The water which we are receving for last 1-2 days has smell of sever and is almost green in color which is unfit for consumption.Kindly address the problem asap. Address - Raman Sabharwal, Second Floor, House no 190 F-6, Sec-16, Rohini, New Delhi...

Helpful

Found this helpful?

Write a comment

Address: New Delhi, Delhi

With due respect, the under sign beg to bring the following few lines to your kind consideration and feverable action please "Before starting my greivance I would like to inform you that i am an old lady of 75yrs facing difficult to walk properly without any body's help. My family consists Two member's, that too Sr. citizen consuming the water." I have been complaining the wrong water bill raised by DJB w.e.f 28th March 2012. No suitable...

Helpful

Found this helpful?

Write a comment

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

Real Name
Country
City
Phone Number

Complete registration Skip this step and finish later

New Member Registration

Already a Consumer Complaints member? Log in now

Connect with

or
Username
E-mail
Password

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.

Loading, please wait...

Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR