Delhi University — online fee payment refund

I have made payment to delhi university but the receipt had not been generating... So after one week i have made my second payment... But it is more than 2 months and i have not got my refund in my account... Is this the process of delhi university... Really feeling sad about the condition... Do something for my problem... I have written so many mails to the banks and you... But no solution..
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My father name spelling is incorrect in my b.com.degree, please share the process how can I correct it,
Please let me know as soon as possible, I'm worried about this,
I'm also preparing for SSC exam, if it's not corrected than it will be a big problem for me
Suraj8748's reply, Jan 13, 2019
Please share the process

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