Delhi University — refund of double payment of fees

Address: New Delhi, Delhi, 110018
Website: Ddelhi University

To whom it may concern,
My name is sanjha sahu and i recently took admission in bharati college, janakpuri, which is affiliated under your university. On 6th july, 2018, i tried to submit the course fees through net banking. But there was some problem, the amount was debited from my account but it wasn't credited in the account of college. Though on 7th july, 2018, i tried again and submitted the course amount successfully. I wrote to the prescribed email ids (Preeti. [protected]@idbi.co.in; neeraj. [protected]@idbi.co.in; bajaj. [protected]@idbi.co.in) on 1st august, 2018 for refund of the double payment of the fees, demanding the refund of the failed payment, but no answer was received from their side. I am therefore enclosing some information of the same and i hope for the refund of the amount as soon as possible. Thank you.
Name of the student: sanjha sahu
University form no.:[protected]
Registered email id: [protected]@gmail.com
[protected]@gmail.com
Payment ref id (Transaction id): s39884854 — description: ibp citrus p[protected]-06
(Debited from) uco bank account no: [protected]
Date of payment:[protected]
Name of the college: bharati college, du, janakpuri
Course: b.com. (Ncweb)
Amount: 3435.00
Name of the bank: uco bank
Ifsc code: ucba0000120
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Delhi University customer support has been notified about the posted complaint.
 
2 Comments

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citruscarecHi,

We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the transaction to get the status checked.

• Citrus Transaction ID, Merchant ID and Bank reference number.
• Scan copy of bank statement indicating the debit for the required transaction.
• Transaction date along with the amount.
• Email id or phone number used for processing the transaction.
• First 6 and last 4 digits of your card.
• UPI / VPA if any used

Regards,
Citrus Support Team
To whom it may concern,
My name is Harsh Bataan and I took admission in Kalindi College, east patel nagar in 2018 which is affiliated under your university. On 1st December 2020 I tried to submit the annual fees (for 3rd year) through net banking (payment done through EAZYPAY ICICI BANK) But there was some problem, the amount was debited from my account but I didn't got any acknowledgement for the same. Though on 8th December 2020, I tried again and submitted the amount successfully. I have already written to many prescribed email ids and even called up the university but no one gave me any information. The information that I received from my bank was that there is a case of double payment and I should reach out to the university itself. Now I request for refund of the double payment of the fees. I am therefore enclosing some information of the same and i hope for the refund of the amount as soon as possible.
Thank you.

Name of the student: Harsh Bataan
Registered email id: [protected]@gmail.com
Registered mobile number: [protected]
College Enrollment number: 18KALCBHEN000044
Exam roll number: [protected]
Payment ref number:[protected]the payment done on 01/12/2020)
Description: debited from HDFC Bank
Date of payment:01/12/2020
Name of the college: Kalindi College, University of Delhi
Course: (CBCS) B.A.(H) English
Amount: ₹8492
Name of the bank: HDFC Bank
Ifsc code: HDFC0000139
Account number: [protected]
Name of account holder: Amar Singh

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