[Resolved] Derby Communications — Credit card policy of rs. 7000.00

ajain28

from Kanpur, Uttar Pradesh

Dec 17, 2015

Address: Etah, Uttar Pradesh, 20701

Website: Derbyindia.com

I was scammed by Derby India. A lady called and said that she was calling from a Derby India and due to your regular payments to credit card we are offering you a policy. The policy worth Rs. 6999.00 and many supporting offers was also attached. I purchased it. They offered a free gift of Rs. 2600.00 but when the supply came it was just 999.00. After calling them hundred times they received my call and then cycle starts you heard wrong, we couldn't do such thing bla bla. Then I was offered with 7000 points on purchase from derbyindia.com. The product which I offered is not available with them and biggest joke is that they are asking me to cancel it. Their reputation should not be harmed. I made biggest mistake by purchasing that please be aware and don't buy any policy from Derby India. Regards Arpita Jain

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Aug 7, 2021

Complaint marked as Resolved

Derby Communications customer support has been notified about the posted complaint.

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Comments

Derby Communications Customer Care

from Delhi, Delhi

Dec 18, 2015

Verified Support

Dear Mam:

We regret for the inconvenience that you may have gone through as stated in your feedback.

Dining Plus has always been proactive in assisting our customers with best of the services...

We request you to kindly contact us at [protected]@diningplusindia.com or[protected] along with your contact details and Dining Plus card number to enable us to assist you in best possible way.

Assuring you for faster resolution

Team - Dining Plus

Derby Communications Customer Care

from Delhi, Delhi

Feb 15, 2016

Verified Support

Dear Ma'am,

We have acknowledged your concern.

We're sorry to hear about the concern. As per your concern and our investigation, we have refunded your money on 19th December 2015.

Hopefully now you are satisfied with our taken action against your issue and resolving your concern.

Regards
Team Derby