Dear Sir, recently dgvcl department changed the consumer no. my old consumer no. was [protected] and my new consumer no is [protected].
I had made some payment through HDFC smart buy of Rs. 3070/- to old consumer ID on 08.07.2015 and 09.07.2015. the amount was paid by smart buy to dgvcl on same date. they confirm me that they had made whole payment to dgvcl.
But the same amount is not reflected in current bill. i recently received new bill from dgvcl. in bill the credit of payment made to old consumer id has not been given. and last bill amount is also due for payment. which is incorrect bcz i have already paid the same amount.
Request you to please correct the bill and give me credit of rs. 3070/- which previously i have paid in old consumer ID. looking forward to your positive response
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