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Disha Eye Hospitals Complaints & Reviews

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Updated: Mar 22, 2024
Complaints 25
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Disha Eye Hospitals reviews & complaints(25)

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B
Bhatpara
Mar 22, 2024
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Removal from service to Susmita Sen

Grievance Status for registration number : DHLTH/E/2024/0004678
Grievance Concerns To
Name Of Complainant
Susmita Bhattacharjee
Date of Receipt
20/03/2024
Received By Ministry/Department
Health & Family Welfare
Grievance Description
Health & Family Welfare Hospitals Other Hospitals
[protected]---
Chairman at Disha Eye Hospitals
Disha Eye Hospital...
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L
luvypriya
from Pune, Maharashtra
Jan 19, 2023
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Regarding Doctor's rude behaviour

Address: Durgapur

I visited this hospital to consult for my family. We consulted with Dr Padmawati bhattacharyaa. When we asked few questions related to our concerns with the surgery that she recommended, she started shouting at my father. I have never experienced such rude behaviour from any of the literate person holding such respected position.This is a big shame to such big Fame. I would never recommend anyone from my close one to consult such illiterate...
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S
Subhrakantikar
Oct 14, 2022
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Doctor not seen the patient OPD booked but he was busy other work

Dr Mrinmoy dey .l booked for OPD. when i book at counter I asked doctor available.yes.
But i wait aprox 1.5 hour but doctor busy another works our emergency nothing for him.so doctor is very irresponsible person.so kindly action against him. Only not i many people suffer for this....
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N
nibasm88
from Durgapur, West Bengal
Aug 9, 2022
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Wrong treatment

Address: Durgapur, West Bengal

Dr Partha Mondal Operation my mom for left eye and after operation he told that successful operation but now my mom left eye totally damage and Dr told she loss left eye.
Please action on this issue
Dr also charged huge amount for operation....
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S
Sibaprasad Dey
Oct 11, 2021
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Non delivering spectacles

Sir
Myself sibaprasad Dey PID [protected] ordered for a spectacle on 25 sep 2021, order no ORD[protected] Paid 6660.00 by payment no PT[protected] in sheoraphully DIsha eye hospital. They told the spectacle will be delivered within 10 days. After 10 days I ring to disha [protected], they give a number of a professional courier. They told they will deliver within 1-2 d ays . Today on 11 Oct 2021. I again call but they did not pick...
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A
Amitk2021
from Tiruchengode, Tamil Nadu
Mar 3, 2021
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Dr. Tushar Kanti Sinha

Address: Amit Kundu, Sodepur

Amit
6:41 PM (6 minutes ago)
to complaints

I Sri. Amit Kundu wants to inform you that my mother Mrs Kabita Kundu (60 yrs), a resident of C.R. Road Kamar Para, Natagarh, Sodepur. Kol – 700113, had been operated for Cataract Surgery for her left eye (right eye already have no vision) at Disha Eyecare under the observation of Dr. T. K. Sinha. On 20/12/2019 she was admitted for Cataract Surgery (with lense placement)...
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M
mitrasoma
from Delhi, Delhi
Jun 4, 2019
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refusal for giving hospital break up bill for mediclaim reimbursement

Address: CC-09/004 Peerless Nagar, Sodepur,Kolkata, West Bengal, Kolkata, West Bengal, 700114

My father Mr. Swapan Kumar Mitra (Patient ID P[protected]) had undergone Eye Surgery (Vitrectomy & ILM Peeling) on 17th May, 2019 under Dr. Subhendu Boral at Barrackpore Brunch of your hospital. At the time of admission I have paid Rs. 28750 (Mediclaim package was Rs. 33100) including all charges. Later, the mediclaim company (The New India Assurance Co. Ltd.) sanctioned an initial amount of Rs. 16, 290 in the cashless scheme out of Rs. 33100....
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S
Samiran_87
from Mumbai, Maharashtra
Jan 21, 2019
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misbehaviour by tpa desk

Address: 712402

Today my mother and my sister visited Disha eye hospital at Sheoraphuly. Appointment number is SHP19A12018. After the checkup, the doctor advised her to get the cataract operated on without further delay. So, they visited the TPA desk for discussing the packages for a cashless claim, because she is having medical insurance. I asked my mother to hand over the phone to the lady sitting at the desk so that I may facilitate the ease of explaining...
+2 photos
+1 videos
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R
ruhee gupta
from Gurgaon, Haryana
Sep 17, 2018
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unawareness of cashless facility

Address: North 24 Parganas, West Bengal

We were asked to pay balance money of rs. 5000 for the surgery as initial approval ofrs. 18000 was provided by max bupa insurance co. Hospital forced to pay the balance before surgery else surgery will be stopped until the whole amount received.
Kindly train your hospital staff what cashless means and what is the difference between cashless and reimbursement....
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R
Rubi Saha
from Kolkata, West Bengal
Apr 8, 2018
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no customer service and very rude behaviour

Address: North 24 Parganas, West Bengal

For disha there is no customer service available. The numbers shared in the prescripion and internet is of no use. Even face to face behaviour of the disha members are pathetic. For mediclaim the insurance company is waiting for a document for 3 days but disha is not responding at all. So everytime the custoners will go through this mental harrasment?? Is there any possiblity to take proper steps and to let them kmow how to behave or assist...
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D
Dh1976
from Kolkata, West Bengal
Dec 8, 2017
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chalazion surgery not done properly

My wife had done chalazion surgery in disha eye hospital - gariahat under
Dr. Sujoy banik on 15th nov'17.
It was been told to us that after 3 days, she can resume to her normal work
Very sorry to say that 2 weeks gone, she can't see properly through her left eye which has gone chalazion surgery and the chalazion re-occur in the same eye same position.
The eye pupil was diluted in such a way still it didn't come...
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B
Bibidishananda
from Kolkata, West Bengal
Jun 23, 2017
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Very bad and rude behaviour of staffs

Address: 700120

I am sourav singha roy and i am a phd fellow of madras iit. Yesterday i go to disha eye hospital (Barrackpore brunch) for eye check-up. The behaviour of receptionist of room number 106 was terrible. Their behaviour was so rude that i can't explain it in words. Even when i go for making complaint they make call to complaint desk and the attitude of that lady at complaint desk was terrible. That is the reason why most of the people have fear...
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A
ankan1985
from Siliguri, West Bengal
May 24, 2017
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Glass is not working at all

Address: 713409

I was suggested to wear glass for constant use. I made glass, but my view is more unclear. Then I realize that the power and axis mentioned in the presentation are different from the machine generated report.. I remember the information in machine generated slip. I also have photo image of that slip, which I found different from the presentation... My PID - P[protected], SHEORAPHULY...
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J
Joydeep Daz
from Guwahati, Assam
Apr 6, 2017
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Front desk receptionist

Address: Kolkata, West Bengal, 700099

Front desk receptionist named Moumita mondol was behaving so rude with my wife .i have no clue.who hires them ?
No single penny hospitality.poeple do come to hospital with a hope.if this kind of gesture we get from your staff.disgustting nonsense idiotic behaviour.we were talking appointment so my wife was asking about the doctors which will be available ? The receptionist making faces laughing etc etc....
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NIRMALYA KUMAR DUTTA
from Durgapur, West Bengal
Mar 7, 2017
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False billing

Address: Chandrapur, Maharashtra, 713216
Website: [email protected]

On 22/02/2017 I go Durgapur Disha Eye Hospital for doing OCT at Left eye as per advice Durgapur Steel Hospital.I also took appointment on 22/02/17 to do that.Actual cost of OCT at one eye is Rs300/- .But Durgapur Disha bill me double, one for oct Rs300/- and another for consultation Rs200/- i.e total 500/-.It is first time Disha Eye Hospital behave me like that.I consult with my Durgapur Steel Hospital doctors they told me it is illegal to...
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A
alik_61
from Pune, Maharashtra
Feb 16, 2017
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Harassment

Address: 700120
Website: dishsa.org

From Sri Ramkripal Bhattacharjee
73, Tarafdar Para Road
P.O. Authpur
Dist. North 24 Pgs.
West Bengal
Pin.743128
Mo.[protected]
To
Dr. Debasis Bhattacharjee
Disha Eye Hospital
Barrackpore

Sub. Sanction and approval of
Ref. Policy No.311700/48/2017/4635
PNB Oriantal Royal Mediclaim PolicySchedule
...
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S
shaquib zaya
from Kolkata, West Bengal
Dec 22, 2016
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Unavailable doctor

Address: 700120
Website: www.dishaeye.org

Disha eye hospital, Barackpore although provides good service and is equipped with best equipments, some doctors often are unavailable. May be the doctors are running private clinics in duty hours. Room No. 8, ground floor, Doctor Sougata Basu (DOMS, FCLL) comes from kolkata and always late. That too he remains in Disha hospital, Barackpore for just few hour. Most of the time he reamains unavailable....
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A
alik_61
from Pune, Maharashtra
Nov 29, 2016
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Negative motivation of help desk tpa of disha eye hospital barrackpore

Address: 700120
Website: dishaeyehospitals@gmail,com

From Sri Alik Kr. Bhattacharjee
44, Bindubasini Road
P. O. Bhatpara
Dist. North 24 Parganas
West Bengal
Pin.743123
Mo.[protected]
Email [protected]@yahoo.co.in
To
The CMO.
Disha Eye Hospital Barrackpore
Sub. Retaintion of documents by Disha Eye Hospital Helpdesk
submitted on 24, 11, 2016 for cashless Cataract Operationbr...
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A
alik_61
from Pune, Maharashtra
Nov 22, 2016
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Tpa disha non cooperation in sending documents to the insurance authority in time and ph. No. Is out of order

Address: 700010
Website: [email protected]

From sri ramkripal bhattacharjee
73, tarafdar para road
P. O. Authpur
Dist. North 24 pgs.
West bengal
Pin.743128
Mo.[protected]
To
The customer care
Disha eye hospital barrackpore
Sub. Sanction and approval of
Ref. Policy no.311700/48/2017/4635
Pnb oriantal royal mediclaim policyschedule
Agent bc [protected] pnb jagatdal cr3795
Cashless request...
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R
Ritwik Sarkar
from Kolkata, West Bengal
Jul 16, 2015
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Unauthorised charges of Rs. 5500/-

Address: North 24 Parganas, West Bengal

On April 2nd My mother had an cataract surgery from Disha eye hospital. I applied medical insurance (UHC Parekh). Authorization amount was Rs. 21000/- for that surgery, but hospital mentioned Rs. 26500/-. In the approval letter o[censored]HC it was clearly mentioned that the hospital can not charge any extra amount from patient other than authorized amount of 21000/-. but on the surgery day hospital charged a amount of Rs 5500/- from me and mentioned...
+2 photos
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