Divya — Refund from amazon

Address: Shree amey,plot number 6, sector 21,, Kharghar, Near navjeevan hospital

This is Divya Awhad, from Kharghar Navi Mumbai, I purchased a item from amazon which I returned the next day and Amazon has successfully transferred the amount ₹578 ( reference id[protected] but because of some issue bank has not transferred the amount to my account, I also visited the uco bank branch of Kharghar, Navi Mumbai, but there they said that they are not able to see any refund for my account, so please see to my problem more than 1 month has passed then also bank is not able to solve this issue
Bank account number: [protected]
IFSC CODE: UCBA0001983
Account holder name:Divya Rajendra Awhad
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    Shree amey,plot number 6, sector 21,, Kharghar, Near navjeevan hospital
    India
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