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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
Complaints 6565
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Domino's Pizza reviews & complaints page 313

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A
abhigarg
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money for failed online order

Address:New Delhi, Delhi

I placed an online order yesterday evening and after confirmed payment through net banking my order was not placed. I checked my SBI bank account and it is showing a transaction of Rs 249 debited from my account with reference no. (MSBI[protected]IGT9266077 TRANSFER TO[protected]. I checked with the nearest Dominos delivery outlet of NN Mall Rohini Sector 3, New Delhi over phone and they told me that they did not receive any online order....
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V
vivekmodi
from Kolkata, West Bengal
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Have not received pizza

Address:Kamrup Metropolitan, Assam

Sir/Madam,

My name is Vivek Modi and my mobile no. is [protected]. I stay at JP Agarwalla Road, Bharulumukh near Pragjyotish College. I have ordered for Pizza at 6:36 pm today at your Rehabari, Guwahati, Assam outlet over phone but i did not received it. I have called again at 7:30 pm but a lady executive told me that my place is out of delivery area so it will take total one hour from the time of order. But when i have not...
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S
Santosh cmplnt
from Pune, Maharashtra
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Money not refunded yet nor any kind of revert

Address:Mumbai City, Maharashtra

Hello, I ordered a pizza online on 25/04/2014 which was costing Rs -340/-. The transaction was successful and the money got debited from my account.But when i called them they told that none of the order is being placed and your money will get refunded as this usually happens due to technical reasons. So, i lodged a concern feedback on their website and they told that ur money will get refunded within 2 working days. Still I haven't...
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L
Luvstruck
from Delhi, Delhi
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False Information

Address:Bangalore, Karnataka

I placed an online order with domino's & while ordering i got to know that the order will be delivered by the Garebhavipalya store.But after i placed the order & made the payment, i got a call from the store that they wont be able to deliver as the locality is not theirs & they are cancelling the order & i would get my money back in 7 days. Didn't expect such a hopeless service from domino's & anyways this is my last...
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B
bhartiashi
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no.356 at KARNAL, Sector 12 Part 1 Branch on 26th April 2014

Address:Karnal, Haryana

Dear With ref to order no.356 placed in Karnal sector 12, Part - 1 Branch(Jubilant Foodworks Ltd). It was highly unsatisfactory and dispappointing experience. We placed our order with the above mentioned branch at around 10:04pm that was taken by Mr.Sanjay.I would like to bring to your kind attention that the person was immensely rude and carelessly took the order. With ref to our order, we cancelled the Garlic bread and it...
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Y
Yogesh P. Mahajan
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Undelivered Order

Address:Hyderabad, Andhra Pradesh

Please Refund the Money back to my Bank Account. Order Details. Requested Delivery Time: 7:45 PM IST 26th April 2014 You will be served by: SRILINGAMPALLY, Upper Ground Floor Plot No. 85, Survey No.103/1, "Serilingampally Village" under GHMC, Serilingampally Mandal, Ranga Reddy District, Hyderabad, Andhra Pradesh- 500032 PH[protected] Your order will be delivered to: 308, Bonsai Homes Tower 2, LAKSHMI VIHAR PHASE 1, NALAGANDLA,...
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S
Sanju35
from Kolkata, West Bengal
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Pizza Discount Issue

Hi, This is to bring to your notice that I am facing the issue of discount of Tata Group. Your executives of Sector - 11, Rohini are refusing to give me the discount of Tata Group on Buy 1 Pizza and get 1 Pizza Free offer. Whereas they are providing us such discount on our afternoon order of office in Noida. Please look into the matter and check why this problem is coming....
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O
Oommen Vengal
from Mandal, Gujarat
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money refund not done

Address:Bhopal, Madhya Pradesh

ried to order pizza via online order and the order failed on 3rd April 2014 and reply from domios was they have done the refund on 6th April 2014, till this date the amount of 209/- rupees has not been refunded in my account "We regret that your order dated 03-Apr-14 could not be executed to your satisfaction in our store due to some technical or functional reasons. We have gone ahead and refunded the amount pertaining...
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R
ruchee.kumari
from Ahmedabad, Gujarat
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order not delivered and money deducted

Address:Ahmedabad, Gujarat

Hello Customer-Care, Subject: DOMINOS REFUND I am from Ahmedabad and my friend had ordered Pizza, Choco Lava and cold drink on 15/04/14 through Internet . Money was deducted from my friend account but the order was not placed. I called the outlet after 1day( because it was surprise gift for me) and they said they havent got any order on that day. DOMINOS has to refund the money for order because I have bank statement where it clearly...
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A
anujatiwari
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery for order no. 126

Address:Bhopal, Madhya Pradesh

On Sun, Apr 13, 2014 at 6:54 PM, Dominos India <[protected]@dominos.co.in> wrote: Hi Anuja Tiwari, Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference. Dominos Restaurant Address Lalghati, Ground Floor, Shop No. 5, 6, 7 And 8, first Floor, Shop No. 7 And 8, lalghati, bhopal-462032, ph.no.[protected], [protected] Guest Name : Anuja...
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A
Arun Prasaad Gunasekaran
from Bengaluru, Karnataka
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Money refund not done

Address:Bangalore, Karnataka

I made an online order for Rs. 617 (inclusive of Taxes) to Malleshwaram Domino's Pizza on 12th April 2014. The money was deducted but the online transaction failed. The order was not placed but the money was deducted. Its been 5 days and still the refund was not done. I have enclosed the statement I received from my bank via SMS....
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S
Saurabh Verma 123
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Refund of money not yet done

Address:Bangalore, Karnataka

Hello, I ordered a pizza on 9th April 2014 and the transaction ID for the order in my bank statement is[protected]. The order was of Rs. 328/-. The online order failed and I was waiting for the refund to be done automatically as usually happens. But it has been a week and the refund has not been done, the number given here[protected] is also unreachable. I request Dominos to look into the issue and proceed to refund the money. Thanks,...
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M
manas1234
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after given E voucher code no one taking seriously (Dominos)

Address:New Delhi, Delhi

Hi, i am Manas.i got a E voucher code, as per Dominos it showing there system but i am unable to order the same.i have follow up many time with Domonios people but no one tking seriously.this is really a very very bad & stupid service. and they are making full to cust.this is irritating beheaviour with cust. Dominios address:- VASANT VIHAR Plot No-6, Community Center Basant Lok, Vasant Vihar NEW DELHI PIN-110057, PH.NO.[protected] Phone:...
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N
Nikhil Tiware
from Mumbai, Maharashtra
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Refund not received

Address:Mumbai City, Maharashtra

I ordered a pizza on 3-April online...payment deducted from my account but order failed. On 8-April, I got mail saying your amount has been refunded successfully but I have not received any amount. Please revert on the same...Expecting serious action for my complaint. Details- Customer Name- Hitesh Bhatia Phone No- [protected] Transaction ID - MSMP[protected] Trace No. - dc[protected] Transaction Date- 03-Apr-14 Refund execution Date...
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N
nandita0
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

serve very tasteless n pizzas with almost no vegetables n cheez

Address:South Goa, Goa

Dominos new outlet at Dabolim, Airport Road, Goa gives horrible pizzas. No taste, unexpectedly less cheez almost no cheez, vegetables hardly anything, not baked, raw vegetables. sad to say that when we think of pizzas and have tasted good pizzas of Dominos earlier and we order from a outlet and get these kind of tasteless pizzas from them. most of the Dominos outlets in Goa cheat by serving pizzas which after eating one will find that he...
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Narendra Roy
from Kanpur, Uttar Pradesh
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Irregularity and Insincerity in delivering and handling of customers !!

Address:Kanpur, Uttar Pradesh

Sir/Madam, I was a regular customer of Dominoes but now I feel like leaving it, reason being the Insincerity of the people taking order around my area. For instance whenever we would call them, they wouldn't pick up the phone and If they happen to do so and If we ask about the order we gave, they would say that they don't know who's delivering the order in my area or who's carrying my order for delivery, though on asking aggressively they...
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P
purvarp
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza not delivered

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi, I have booked an order @ 8:29 PM online @ Dominos website to get it delivered by 9:30 PM @ 11-APR-14. However this has not been delivered by 10:28 PM and I have spoken with manager (Sumit) @ sec-61 restaurant @ 9:50 PM and he told me that there is some problem at their end and he will call back to me and provide the latest status. But I had not received any call from Dominos and when I tried to call back they simply cut it down my...
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G
GokulRagu
from Bengaluru, Karnataka
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Order not taken

Address:Bangalore, Karnataka

Hi, I have ordered 1 Regular Pizza + 1 Garlic bread at Dominos Pizza, BTM layout outlet, Bangalore at 1.57pm on[protected] with a promising delivery time of 30 mins. At 3pm on[protected], I called at the same counter, they said there is no order placed with my mobile no. Sometimes problem may occur, but informing to the customer that the order was not registered is atrocious. Thanks Gokul...
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D
divyag
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza NOT Delivered!

Address:Bangalore, Karnataka

Pizza NOT delivered! Domino's Outlet - Cambridge Layout Manager Name (as told on the Name) - Mr. Dev Delivery Area - near Double Road, Indiranagar 2nd Stage Order Amount - Above Rs. 400 Customer Name - DIvya/ Samveen Phone- +91 [protected] We ordered a Medium, Pan-Base Peppy Paneer Pizza last night at around 9:10 pm (remember that Dominos Pizza has a 30 min delivery USP). After 35 mins we called to check and the girl who had taken...
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Chhavi Agrawal
from Raghunathpur, Bihar
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irresponsibility at its peak

Address:Bangalore, Karnataka

Despite being a fan of dominos pizzas I have decided not to ever order from there again! So much exasperated by their service! I ordered via mobile app and my card got charged for the order. I was doubtful about my order because no order number got generated, so I called them. One of the guy confirmed my order. After waiting for nearly 1hr I called the central helpline again and to my surprise this time no one had a clue about my order! Above...
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