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Dot Cabs India Complaints & Reviews

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Updated: Sep 15, 2023

Complaints 64

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12

Unresolved

52

So far, so good. Dot Cabs India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Dot Cabs India will keep up the work and continue to help more customers with their concerns even better 🤝

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Pathetic service by dotcab customer care, hyderabad

Overcharged for my trip

Never ever choose dot cabs

Missed train due to wrong route

Missed train due to delay in arrival of cab

Most useful reviews

Non availability of cabs though it was booked earlier.

Overcharged for my trip

False information and unprofessional customer service

Reckless driver /worst service /complaint no :51455

201722014559 booking drop

They have charged me more

Dot Cabs India reviews & complaints(64)

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Address: Gandhinagar, Hyderabad,500080

I am hear to file a complain regading Dot cabs india ptv.lts I booked a cab at 4:15pm on 15/9/2023 from Hyderabad, Telangana for 4 hours/40kms and they said it’s a wait of 1 hour we get pick up at 5:15 but at last 5:10 we got call from agent seyed and un professional cancel my booking and ask me to wait another 1 hour and. Lastly call me and he confirm that there are no cabs . He wasted my time 1.5 hours and he suggested me to book another...

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Sir, my parcel (books) which is dispatched around 30 days ago.nd it arrived at courier centre but they didn't deliver in 30 days which one is affecting my whole preparation.i complaint on his portal but it's already more than 15 days they didn't provide any solution or give satisfactory answer .so kindly look into this concern and solve it as soon as possible.thank you...

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Address: Hyderabad

Booked your service on 12th March, 2023 from Nagole to Airport underRef No: 61. You have provided worst vehicle with out AC, Foul Smell, Untrained Driver, Who uses mobile while driving, Penalty Drives, Unnecessary overtakes, Seats with dust, Full of Noises while in running... I pity my self...

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I have booked tayota innova 8 hrs before as we are having huge baggage to airport. I got the confirmation from dot cab booking executive that it’s confirm Tayota innova. But just before 30mins to pick up they haves called and saying we have only sedan. This is very very irresponsible and customer focus less behaviour. Where can I go in the early morning 430am. And later they cancelled the booking.

This is not first time for...

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Yesterday I wanted to book a cab from Hyderabad Airport to my place, I had asked Asif an executive at the call center to provide me with the 30KM package that costs Rs.500/-. At first he said yes the package is available please go to the booking desk and book for the same but the booking desk person denied for the mentioned package and spoke with Asif, after speaking with the desk person at Airport Asif turned on his words and started saying...

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I have booked innova on 15/08/19 to drop off to the airport on 16/08/19 @ 11:30am. My booking has been confirmed by the call center agent and got confirmation booking sms as well and said that will get driver details 30mins before dept. On 16/08/19 @ 11:05am dot cab, hyd supervisor and said unable to provide requested vehicle and they are cancelling the booking and this is completely unacceptable and found very much difficultyb in getting...

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Address: Hyderabad, Telangana, 500002

Hi,
Booking numbers I have attached.

I got booking confirmation and I was waiting for vehicle, on schedule time driver called me and informed that another driver will come.

I got a message that my booking is cancelled as per my request, it is very surprising. I called customer service why it is cancelled they says they don't have vehicle. I have suffered a lot it is night time, I had to leave my family...

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Address: Hyderabad, Telangana, 500090

Website: www.dotcabs.com

This is to bring to inform you that dot cabs cancelled customer booking request reference no # b000030. Very disappoingly i got a message stating that "dear customer, your booking ref no: b000030 has been cancelled as on your request"

This is very unethical way of handling customer, i missed my train due to this way of handling. Also similar kind of incidents i faced with dot cabs in past as well

If customer...

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Address: Hyderabad, Andhra Pradesh, 500042

Website: Dotcabs

Worst experience i had ever faced with cab service. I have booked cab from my place to lingampalli railway station before 4 hrs. The operater has sent the confirmation message and told that i will receive a call from the cab driver before 20 mins from the pick up time. These stupids have called 5 mins before and told that they cannot provide cab and has sent a cancellation message to my mobile. They cannot provide services properly and the...

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Address: Hyderabad, Andhra Pradesh, 500020

I booked cab from rtc x roads to airport on 29aug2018. I called to dotcabs they provided me from skycabs number ts09ua2638 driver name shaik siraj ahmed. While going to airport driver didnt take airport flyover he took us for his personal works and when we asked he was saying shortcut its time waste for us. I request you to kindly take action on this issue. Flight will not wait for us when we are not in time to airport. If we miss flight...

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Address: Hyderabad, Telangana, 500038

Website: complaint about Dotcab service

Booked innova cab on 25/8 for 27/8 (17.40hrs), city to airport. Booking number was b000004. Informed that driver's details will be sent 20 minutes before.in touch with dotcabs continuously and even 2 hours before. Every time i was told that it will reach in time. Even before 15 minutes when there was no trace of cab, i rang up and dot cabs very coolly said that it would be delayed by 45 minutes. After 45 minutes to our shock they told the...

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Address: Hyderabad, Telangana

I received a call from mobile ‭+[protected]‬ with regards to my Compaint lodge yesterday 28th June 2018 .

Booked a cab from Airport to drop at Lakdikapul and your driver reported after 2 hrs and you could see the record the number of calls I have given on 24242424 .

In this regards I got a call today and the lady calling from ‭+[protected]‬ telling that what nonsense I am saying when I informed...

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Address: Hyderabad, Andhra Pradesh

Website: www.dotcabs.co.in

Dot cabs india — delay of cab booked from bachupally to shamsabad airport

1 review
Pr pratibhasingh on nov 19, 2017 submit a complaint
I booked a cab on 23rd october, 2017 from bachupally to shamsabad airport through my mobile no. [protected], but the concerned driver did not reach to my pick up point on time which was 5: 00:p. M, instead he started calling 5 minutes to 5 and kept on calling to ask the location...

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Address: Hyderabad, Andhra Pradesh

I booked a cab on 23rd october, 2017 from bachupally to shamsabad airport through my mobile no. [protected], but the concerned driver did not reach to my pick up point on time which was 5: 00:p. M, instead he started calling 5 minutes to 5 and kept on calling to ask the location till 5:40. Finally, getting worried and irritated, i picked the taxi far away from my home at 5:45 p. M. So, the result was that i missed my flight and therefore i...

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Address: Hyderabad, Andhra Pradesh, 500090

Website: www.dotcabs.co.in

I booked a cab as per subject booking number 24 hrs in advance. I am sorry to say neither i got the taxi number, cab driver number 20 minutes before pick up time of 4.00 am on 28th july. I called up their executive on [protected] at, 3.53, 3.54 and 4.01 am, in the last attempt i got a response, however the cab did not turn up till 4.15 am. I was to miss my flight scheduled departure at 6.20 am. I again called the same number at 4.22 am, this...

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Address: Hyderabad, Andhra Pradesh, 5000083

I, mr. B. Uma maheswara rao, booked a cab on 29th may at 7.00am from dammaiguda to necklace road. But on 29th morning, pilot mr. Venkatesh with cab no. Tso7udo783 (Cellno.[protected]) contacted me and informed that he would pick up us only at 6.30am not at 7.00hrs because he got personal work. I informed the same to booking and they arranged alternate cab. But this time pilot of cab mr. Habeeb tayyab with no, ap11y2947 (Cell no.[protected])...

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Address: Hyderabad, Andhra Pradesh, 500081

Hi dot cabs,

I have not got any update on the complaint no 51455, its ridicules customer service asked within 24 hrs but its been 2 weeks there is no response form you.

1) driver has not taken proper route and asking passengers for routes
2) driver has not able to calculate what is 10% discount of the amount as forcing to pay full
3) driver made comments while driving when i asked to stop, told...

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Address: 500090

Website: dotcabs.com/bookingview.aspx

I have booked online stating my address as nizampet road. The driver is calling and informing me that your pick up is at JP Nagar, Miyapur. This is the height of irregularity destinations in your site. We paid 675 for drop to kompally which is very very high as well as it got too late. The driver was stipulated to come at 12 45 pm and came to my house at 115 pm. I am sorry to take your cab and pay so much which I will never forget in my life....

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Address: Hyderabad, Andhra Pradesh, 500012

Website: Www.dotcabs.com

On Jan 18 th we have went to dream valley resort. Cab no AP 28Tv 6481. Dc 1475 his name is shankar .afzalgunj to dream valley resort chilkur is maximum 30 km so up and down 60 km.per km he told me 18rs. So 60*18 1080 only but he is showing 92 km how it possible. And he collected me Rs 1770. If we phone call to dotcabs customer means thay are not respond me properly. O think dot cabs is collecting more money and thay are cheating public....

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Dot cab is charging usually high rate to the customers. After Ola and Uber introduced in town they provide almost 1/3rd rate of what Dot cab is charging. But few fool customers like me are still relying on Dot cab assuming they are trustworthy. I am sharing my last experience with Dot Cab.

It's just few days before new year, I booked a cab from lingampally to Airport for my Guest. As per tarrif rate I agreed to pay min Rs....

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