Dr. Agarwal Eye Hospital — After surgery still problem has not cleared

Sir,
My mother fall into Operation for the reason of eye irritating and to repair droopy eyelids. By doctor suggestion cataract operation has done on left eye and next in 20days after right eye also cataract operation done. After these operations still we facing a same problem what we complaint to doctor like eye irritating, to repair droopy eyelids and over that eye has much more pain. For reference I attached below the summary of medical report.
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Dr. Agarwal Eye Hospital customer support has been notified about the posted complaint.
Verified Support
Mar 08, 2021
Dr. Agarwal Eye Hospital Customer Care's response
Dear Sundararaj,

Thank you for taking out time and giving us feedback. We are really sorry that you did not have a good experience with us. We hold ourselves to high standards usually, but we fell short during your visit. We have communicated your feedback to the team and are working hard to ensure that we are more consistent in the future.

If you could give us a chance, we would like to talk to you and understand more. Please give us your contact details at [protected]@dragarwal.com so we can get in touch.

Regards
Team Dr Agarwals Eye Hospitals.
 
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