Drivekool.com — Cheated in refunding money for not providing service

Address: Bangalore, Karnataka

Website: www.drivekool.com

Please find attached the receipt for my booking which i made in may. i had joined drivekool for training with license which costed me 4000 rupees (3000 for classes (10 hrs) and 1000 for driving license). when i got pissed off with the school and decided to get my refund as there was no chance of getting dl, drivekool starting making excuses about the refund amount. first of all, one of your person told me that i was provided training in swift which costs 350 per hr and hence i would be refunded accordingly. i had received only 7.5 out of 10 hrs of training and received neither driving nor learners license. when, i told that per day class cost was 300, he agreed for refund of 750 (2.5 hrs classes) and 500 (license refund) making it 1250. but, i got refund of only 850.
When i contacted him again, he started telling that i didnt take the service which they were ready to provide at 10 am and told that he have no proof that i wanted evening classes.
So, please find attached the proof of the class timings which drivekool had send.

Then he told that a 10% deduction would be made in the refund amount which in mentioned in terms and hence my 400 inr was deducted. let me know you guys that there are wo problems in your policy.
1. if 10% is deducted on the refund amount, then my refund amount was 1250 for which 10% means 125 making refund amount as 1125 and you still owe me another inr 275 (after 850 refund).

2. your condition mentions 400 as the administrative charges. so, the overall cost comes to 3600 for learning +license. since, license comes to inr 1000, it makes 2600 for 10 hrs of classes.
This makes 650 for 2.5 hrs of classes. hence, total refund amount comes to 650+500 (refund for license)= 1150 which means that you still owe me inr 300.

So, in either of two cases you owe me some money.
Please look into my matter and make the necessary refund arrangement soon and for god sake, stop fooling and harrassing your customers.