DT Cinemas Complaints &amp; Reviews

Address: Pune

Me and my wife are loyal audience of rangoli since 50 years. Recently you have changed the theme and are not showing videos full screen. We are very fed up of this. Old rangoli was really good. This new rangoli gives us headache.Please show video on full screen....

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Address: 110019

Dear dt cinemas,

I here by would like to inform you that the entry staff (The guard) misbehaved with me. We had a pack of chewing gums with us and we asked him politely that we will go out finish this and then we will enter into the hall, first he misbehaved with us then he said "muh faad ke dekhunga". I felt really bad as we come to such place for entertainment, to relief our stress. Instead we are getting mental stress with...

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Address: New Delhi, Delhi

We ordered chicken wheat momos and found a finger nail in the food article.
My husband almost swallowed it and had to cough it up. We tried to speak to the dt supervisor Siraj and Sarthak to cc us in a mail with the concerned person and they didn’t give us an email correspondence.
Our movie was wasted and we had to throw away the entire food. Our money and health it seems is of no concern to DT employees.
Please...

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Address: 110017

I went to watch spider-man homecoming 3D on 14th July'2017 at 8:20pm in DT cinemas, DLF place, Saket with a friend. During intermission we ordered chicken penne pasta, smoked chicken sandwich and coke. They gave us veg pasta without the garlic bread and they told us they will deliver the sandwich at our seat. The entire movie finished and they did not serve our order and instead of chicken pata they served veg pasta with no garlic bread.Is...

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Address: New Delhi, Delhi, 110017

I wld like to highlight abt the poor services of staff & bad quality of food of dt cinemas saket. On 14th july17, we watched hindi film mom at 7.15pm show in audi 2. 10 minutes before the film started, i ordered for veg shell pasta in mushroom sauce & veg dimsum for my family. I requested for dimsum to be served during interval which they refused citing that they are not sure of delivery time so i had to cancel the dimsum order. For pasta,...

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Address: New Delhi, Delhi, 110017

Website: Dt. Mall

Dt. Mall has increased the rate of car parking w. E. F 7/4/2017
Earlier the rate of parking was. 30/-from 7th. They increased the rate without getting permission from sdmc. It is told that malls and hospital can not charge car parking but without accepting law the not only charging car parking but they are increasing rate with showing thumbs to sdmc and court. Pl take action act then...

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Address: New Delhi, Delhi, 110049

Website: DT Star

Dear Sir,

It is very sad to inform you that we purchased 7 tickets for the movie XXX- return of Xander Cage through book my show via booking ID W7RCNVK, on 14.01.2017 for 8.55pm show of the movie at DT Star Cinemas Saket. unfortunately, we had to attend some family get together on the same time. we sent our staff to the booking counter of DT Star cinemas Saket around 2 pm in the noon to see wheather we could exchange our tickets...

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Address: New Delhi, Delhi, 110029

On 10 th december i was charged twice for the same amount of bill rs 1170

Thank you for using your sbi debit card 478xx0908 for a purchase worth rs1170 on pos [protected] at cinepolis india pvt lt txn#[protected].

Thank you for using your sbi debit card 519xx8079 for a purchase worth rs1170 on pos [protected] at cinepolis india pvt lt txn# 241649.

Kindly look for the cause and repay back...

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Address: New Delhi, Delhi, 110075

Website: Dt cinemas

Hi, today i had gone for watching "don't breathe" a (a) rated movie (dt cinemas saket mall 8:35pm show) and was amazed to see a kid of just 4-5 yrs of age sitting (on h12-13) in the theater. it was shocking how parents can bring their child for such movies (a horror thriller) and secondly what the hell with the security check of dt cinemas staff. it was not at all good, both from parents and students staff.

I request dt cinemas...

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Address: Gurgaon, Haryana, 122001

Hi,

I booked 3 tickets for myself, my mom & my wife on 9 th july [protected]@4.30 pm through book my show for sultan show.
Cost:1044 inr

After the movie ran for 1 hour there was stoppage of 45 min with no announcement, massive power cut & extreme suffocation. all the poor management kept saying was 5 min more.
After 30 min of delay & no sign of movie starting i left with my mom & wife as their health...

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Address: New Delhi, Delhi, 110088

We (2people) went to watch Housefull 3 on 5 June 2016 11 am show in DT cinemas Shalimar bagh. The ticket costed for Rs 250 each since it was morning show. So they should have charged us Rs 500, however they charged us Rs 600. The payment was made through card. PFA screenshots for the same....

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Address: New Delhi, Delhi, 110016

Website: www.consumercomplaints.in/new_complaint

When i was trying to book tickets online in gold category it was not allowing me to book tickets as it was showing full. When i reached the cinema tickets were available and i got gold category tickets and when i complained to manager Mr. Mayanak, he was able to book thru mobile but i couldnt get the same option. I doubt that management is somehow involved in this irregularities deliberately. Secondly, i was watching jungle book 3d english...

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Address: New Delhi, Delhi, 110017

Website: www.dt-cinemas.com

Last Saturday i.e. 9/01/2016. I booked 4 tickets for a show at DT Cinemas GK-II for a 2:50 PM show. The show got cancelled, we were given no prior information about that. Previous shows were also cancelled still no information was passed to all the people standing over there. The reason they told was some "TECHNICAL ISSUE" which they needed a mere 10 minutes to solve as they told everyone but apparently those 10 minutes were probably in...

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Address: New Delhi, Delhi, 110017

I went to the window at DT Cinema, Saket to purchase in advace for Jazbaa movie for 10:15 show on the 9th Oct'15, the person at the window denied by say its houseful for the same show, but went I checked online, only the top 2 rows were taken rest all empty. This is against customer regulation to denie tickets, I want action against this, otherwise I will have to go to the Consumer Court regarding the same....

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Address: New Delhi, Delhi

Respected authority This complaint letter is to bring in your notice the malpractices going on at DT Shalimar Bagh. For last one week i was keeping check on opening of advance ticket booking of AMAZING SPIDERMAN 2 3D and yesterday when it opened it suddenly showed last two rows full and yesterday evening I went there and asked for 2 tickets corner seat so they said last two rows are full and I will get 3rd row so I said ok and today at...

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Address: Chandigarh

Sir/Madam

This mail is to bring to your kind notice a fraudulent transaction at ticket counter at DT mall, Chandigarh on 1st September, 2012.
Two o[censored]s went to watch “Ek tha Tiger” at the multiplex at 19: 15 hours and were informed that only 2 seats are available in second row of premium category. The staff at counter swiped the card for Rs 220 vide transaction number[protected] without blocking the seats for...

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Address: Chandigarh, Chandigarh

This is regarding a complain of your staff member at Dt cinemas Chandigarh who was at duty at 22.05 timings show of ZNMD movie yesterday at screen 3 (18 July 2011), the person was a sikh and he claimed himself as the manager there.
I went to saw the movie with my family, we waited outside the screen area till 22.30 whereever the timings for the show was 22.05, I asked the person standing there the reason for the delay in starting...

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Address: Haryana

I went to see the movie Gol mal 3 on 21.11.10, during break i went to buy snacks from their snacks bar. i ordered for 2 coffees (Rs 100) One large combo(120) and one small nachos(65), the staff asked for Rs 310, which i paid.
After a while i realised that something is wrong, and went back, the staff told me that they have given me a large nacho's instead of small, I asked him why, he told me its out of stock.

Now,...

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i chose to catch a movie in DT cinemas chandigarh It park, as per my experience it was a waste of precious money and time. i have the following complaints from the above mentioned multiplex.
* they start the movie as soon as the gate of the cinema opens, they will not let you settle down before staring the movie, the first crucial 15 minutes of the movie was lost in the crowd as that 15 minutes told the main prologue of the story on...

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