DTDC Courier & Cargo — complaint for very late delivery of consignment against dtdc couriers and cargo
M
mkkrish05
from Mumbai, Maharashtra
Jun 10, 2018
Address: Chennai, Tamil Nadu, 600030
My name is k. Murali krishna my contact no. [protected]. I had sent an urgent consignment to my friend at kayalpatnam tuticorin. I booked the parcel at nungambakkam chennai on 4th june2018. When i tracked the consignment it has reached the destination town on 5th june2018 and the same was handed to the delivery agent on the same day as the tracking shows the product was out for delivery. But i wish to say that the consignment reached the concern party on 8th of june 2018. When i question why the product was delayed dtdc customer service sends me the delivery report of the consignment and no more explanation regarding late delivery. The concern party left india on 7th of june night. What is the use of sending a consignment believing that the consignment will reach the concern party's on time. This is a very bad attitude by dtdc couriers & cargo. I am most displeased with the delivery of consignment and the attitude of dtdc couriers when i approach them when there is a issue in delivery. Normally couriers will take 48hrs to deliver a consignment to the specified destination above. This matter should be taken seriously and actions should be taken against dtdc couriers and cargo.
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