DTDC Courier & Cargo — delivery of item

[email protected]

from Rupnagar, Punjab

Aug 11, 2019

Address: Behind Sangam Cinema, Amritsar, Punjab

Website: www.dotzot.in

I do order a mobile through Flipkart which send it me through dotzot (DTDC) for my pin code 143110 but it's delivery boy did not deliver the item on my address rather told me to collect from Amritsar i.e 35km away...he told me that we do not deliver on this pin code...sir, my complaint is if company could not deliver the item for above mentioned pin code then why it has taken the order for delivery...and it took the order it must have deliver on my provided address
Delivery Boy mobile: [protected]
My order tracking number:[protected]

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Comments

Adarsh Nautiyal

from Mumbai, Maharashtra

Aug 12, 2019

I was told that my order will be delivered till 2 AUGUST but it is 4 AUGUST and I have not received my order .. My consignment number is Z20785279 please see after it . It has been a long time and it is a urgent order what are you doing my phone number is [protected]

DotZot Customer Care

from Chennai, Tamil Nadu

Aug 12, 2019

Dear Harwinder,

We regret for the inconvenience;

With the limited information which can be viewed in your email.

We request you to provide us the Airway bill number of the shipment to assist further.

Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.

Yours sincerely
Customer Service - DotZot