DTDC Courier & Cargo — Frauding

I have been booked a document type parcel in dtdc for delivery in same state (Telengana) another district on 21/07/20. Booking done, payment done, picking up done but not delivered yet (04.08.20). They told me their delivery service is not available in my area but they did not tell me the issue before picking up. Very frauding service. Never recommend dtdc. Waste of time, lost of my important content. Customer care not accepting my call now...