Ref Consignment No.:[protected]Shipment from Delhi to Chennai)
DTDC in their tracking portal, wrongly fed the data without visiting the receiver address like wrong address, receiver not available etc., Kindly note that the neither receiver nor sender didn't get any call (for checking / confirmation) from DTDC delivery team before feeding such wrongful data. Further, didn't get any response for telephonic calls of the contact ph No. of DTDC Porur branch, Chennai. In between complaint has also been raised with Customer care but it seems no action has been taken for immediate relief. As no option left, the DTDC Office was visited to collect the shipment but got very lease response for the grievance. At last after spending additional Time and expenses besides mental agony, DTDC has delivered the shipment.
This is certainly not a good Corporate Governance who wish long term business. Option is left to management to review the matter.
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