DTDC Courier & Cargo — Out for delivery status for continuous 6 days.

Address: Thane, Maharashtra, 401105

Website: www.dtdc.in

Booked a doc from Howrah WB to Thane MH 401105, on 18th May 17, till date... it is lying in status Out for delivery since 23rd May 17 till now, i.e. 28th May 17. Just dont understand, whoever is out with the packet, is he lost his way or the shipment, for 6 days all the way in Thane only? Called up Mira Road and Bhayander sorting offices, and outlets. None could help, but behaved badly and wanted me to know that it is not their responsibility. Called up the complaint helpline, but they themselves are helpless with the wrong data they are viewing online, and they themselves are confused to give me contact details of their channel partner, who is having the consignment in possession. Feeling really helpless. Shame on yourself BRAND DTDC. None even called me up till date, to say about the actual status of the shipment.
Consignment No. K96570963
Complaint No. 06462323.