| Address: New no. 40, Old no. 31, Clemens Road, Vepery |
M30177276 was booked on 21.12.2021 from Mumbai to Chennai 600007 but the package has not reached me yet. On checking, the Mumbai DTDC office said that there was system error ansd some other package has been booked under the same ID and hence my package has no tracking number, but they keep verbally saying my package has reached Chennai, I do not have any tracking number to validate the same.
DTDCMumbai office[protected] ~Reshma Kiran Patil) is kept saying that there is a system error and that the package has already reached the Chennai office but there is no tracking number to back their words.
She gave me the Chennai office number[protected] and those people confirmed that they DID NOT receive any complaints from the head office either and that without a valid tracking number they cannot check for any package it seems.
Does that mean the package is lost or stolen by DTDC?
The package is 13.5K and it definitely is not a letter/small packet to be simply misplaced. Reshma and her team in Mumbai DTDC keep syaing 1 day 2 day 4 day time, to find the package, but there has been no other update from them.
It has been more than 20days since booking, and they are not responding to any of the calls or emails or messages.
either they should deliver my goods or refund my payment of Rs. 13500.
(advance of rs. 2000 was paid to my sender in Delhi during an exhibition. Balanace of rs. 11464 was paid after both o[censored]s came back to our places.
So the pakcage was taken from delhi to mumbai by them and then booked via DTDC)
don't know if they are running a courier company or a company of thieves.
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