DTDC Courier & Cargo — Package not delivered even after 1 month

My package was sent a month back on October 26th of 2024. Till this date there has not been an update. I have contacted the DTDC customer care multiple times yet all the time they were clueless about what was happening. I want a complete compensation from DTDC for the contents in the package which was expensive and the shipping fee and also the mental distress they have caused me. This is a serious issue as it happened because of the negligence of DTDC. Please help me find a solution and justice for my case.
Thank you
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Nov 25, 2024
Updated by ArdraRam
I would like to add the consignment number too for the above complaint.
R85263021
 
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