DTDC Courier & Cargo — Parcel undelivered, no communication updating fake status

My parcel should be delivered on 1 sept but its getting delayed and no one from DTDC is responding t on the ticket raised.
Dont have any contact number of delivery agent or the office.
My parcel with tracking ID: D79297586.
They havent sent any info to me nor they have called me for the parcel everytime it shows the status as out for delivery and in the evening it says "incomplete address or wrong CIR'.
These are fake status update they are not even attempting the delivery.
called a bhopal branch no available on google he picked up the call and said call tomorrow morning for no reason and shared another number which was the wrong number of some other person.