DTDC Courier & Cargo — Product got damaged due to careless service

Bharath Venugopal

Address:

DTDC OFFICE,Velloorkunnam

I had send a courier to Muvatupuzha, Kerala using DTDC courier service. It was a gift to my friend. For avoiding damages on my gift, I covered it with cardboard, I wrote " Do not fold" on that cardboard covering. . I payed Rs. 200 for fast delivery.But they were very careless about my courier. They folded that gift. It got damaged. Even they were careless about dealing with my friend's mother while she came to pick up that from DTDC Velloorkunnam office. They gave me a very poor service. Very bad service. I'm totally disappointed about this.
I'm demanding a refund.
Kindly help me.
I'm attaching the bill and other proofs along with this.

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Comments

ashraf nawaz

I am victim of DTDC fake delivery. I got message that your item is out for delivery but when I checked the status on DTDC portal the status is showing that the item is successfully delivered but I didn't get the item.
My consignment number is D64794307.

Every time I reached out to the customer care they are only saying we are looking into it.
Please look into this how I can get my item.