DTDC Courier & Cargo — Product showing consignment redirected

Worst service ever..I don't get any response from your team..what kind of courier your are? 7X5197019 tracking showing consignment redirected and last min misquote..don't know why? Truest me your delivery boy either stupid or funny ..simple address I have given ..flat 30 no H ..hpcl waltair park colony ..siripuram 530003..don't know how can he don't found? Amazon, flipcart etc all can found it easily ..but your service is really worst ..I never recommend anyone ..after 2hours of calling one of your executive received call and say after 30mins I will call you but there is no call from him till now..I was around 3.30pm..now tell me can you delivered it or not? I am telling you so many times that parcel is urgent but you guys don't take it seriously..many tickets are raised but Noone is there to solve this..worst just worst