Hi i'm writing this email with great disappointment. I have never experienced such a worst service till now. I have booked a product from pepper fry.com and today afternoon i received a call from ur courier guy regarding the delivery. I have informed him that i'm in office and my parents are at home. I have asked him to deliver the product. He said he is unable to trace the address. I said i will send the person in 2 mins i have asked him to wait for 2mins. He started shouting on me and started using abusive language and very rude.
This is not the kind of service we expect from a reputed company like dtdc. You people are spoiling your own image.
Are you expecting us to be at home 24*7 to collect the parcel??? When i called him next time he asked me to come to the office and collect the courier.
Why should i come and collect if you cannot deliver it to the customers place then shut down your service.
I have called on the number which i have received from your end regarding the same issue. She said she is from 3rd party to dtdc and she is from dotzot
Not from dtdc[protected]. I don't understand who all are accessing my personal number.
I want my parcel to be delivered by tomorrow at any cost.
Courier guys no:[protected]
Awb[protected] Was this information helpful? | 
We regret for the inconvenience;
With the limited information which can be viewed in your email.
We request you to provide us the Airway bill number of the shipment to assist further.
Query can be registered at out website under contact us which can be directly addressed by our dedicated agents by giving status/updates through mail reply.
Yours sincerely
Customer Service - DotZot