Address: | New Delhi, Delhi, 110055 | Website: | www.carzonrent.com |
I booked easy cab 01 day before for 17-apr-2017 12:00 noon with booking id : 8330541 from bhopura ghaziabad to new delhi railway station. It was a confirmed booking. But next day i didn't get any call/info till 11:30. Then i called cc and they told that i could get cab only till 12:10 pm. I was ok with this. Then after 15 minutes i confirmed again, this time they said that they can provide cab till 12:40. I said ok. But after half an hour they said that they can't provide cab because they don't have any cab in this area. I had to get train at 1:30 for rajasthan. Now it was a challenge to get the train because they cancelled my booking at last moment and after multiple false promises.
Because it was a confirmed booking so it was their duty to arrange cab in advance rather than to check cab in that area. I want strict action against easy cabs and in future i shall never book this cab. Also i shall tell this to my friends/relatives/company hr. I shall try to blacklist this company from my company nokia hr.
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