Easy Cabs — Worst Service, Extremely Unreliable

Address: Mumbai City, Maharashtra

I had been a frequent user of Radio Cab services in Mumbai. I have used services of EasyCabs 3 to 4 times. And in all occasions the experience had been pathetic. 1. The cabs provided by EasyCabs are old, dented, not comfortable to sit and sometimes dirty 2. Most of the times the cab arrival was late. Once the delay was above 30 mins 3. With my last booking, I was very close to missing my flight due to the non-arrival of the cab (my booking was confirmed but there was a No-Show at the last moment) 4. Very bad customer service. When I called the customer service with any of the above mentioned issue...there is no resolution provided It seems this company is run by some useless people who are reaping the benefits of the reliable radio taxi service environment created by their competitors. In my honest opinion, these types of companies should be strictly dealt with. I am sure many other people have similar bad experiences with this company. I am not sure if there is any regulatory body in this service area. If it exists, I request them to do a research and the results would be clear. Pls. stop these mischievous companies to cheat and create trouble for the public. If required, I can be contacted for all the evidences/proofs. All call records (which the company is liable to preserve) will reveal the details.