| Address: Hyderabad, Telangana, 500085 |
My pnr no. Ctz1aq, booked a ticket of true jat airlines to our family from tirupathi to hyderabad on 02/05/2019. Booking date is 05/03/2019. I have received ticket info with all passengers correctly. During our visit to i have taken help of truejet airline person for web check-in. He confirmed the second passenger it is found the second passenger name as name of first passenger
I have contacted your easy trip customer care they said that is not our mistake. Agains i have called trujet people they that is the mistake of easymytrip they have sent wrong.., they have suggested me to send all 4 passengers id proofs again to correct the passenger information. I have spent almost 5 hours to get it corrected.
By the time i would have gone for temples darshans, i have pre paid and booked a vehicle to go and come back to hotel. Rs18000i have gone to the darshan because if easemytrip improper coordination. I can not come again to tirupathi i have come on leave, i can not get leave again leave the leave expenses rs22000/- lost because of easymytrip improper communication. I have sent email communication to easymytrip customer care. They said we can not do any thing.
Who going to bare the loss. Why i have selected easymytrip because their services will be good and they take care of their customers.
I really felt bad when they said we can not do anything,
Here it is showing easymytrip showing interest and entice the customers to book the ticket, once ticket is booked easymytrip will leave the customers on the road.
If easemytrip is not able or capable to handle the customer problems why they maintain the site attract another customer to throw into trouble.
I always prefer easymytrip to most of my flight tickets.
It is shocked to me. Please help me to compensate my loss.
I have proofs of all the coomunication,
Why do not i prefer to go for consumer forum. If easymytrip will not give any compensation
M m chandrasekhar
Was this information helpful?
Post your Comment