Ekart Logistics — complaint about delivery boy

Bhabol

from Mumbai, Maharashtra

Oct 30, 2018

Address: Darjeeling, West Bengal, 734006

Website: pranabs_slg@rediffmail.com

Good afternoon my self pranab biswas i am a regular customer of flipkart this is to infrom you that today i am felling being fooled by your ridiculous courier delivery service boy his name akash saha (Abhi saha) his contacts number [protected]
I have booked and need the product very much (Philips hair dry model hp 8100/46
And my tracking is fmpc039130
Sir i have booked this product 15 days ago through flipkart. Today i have received a massage from ekart around 2 pm. That today my product will delivery before 9 pm. Today when i received a phone call of your courier delivery boy his name show tru caller abhi he told me where r you i am telling i am not now present at my home address which have been i am given
I am asked him please came at my point which is 1 k. M away from my delivery address. He sent me and told its is not is his area. Its ok then i told him please come after 5. Pm because i am on my office. Once again he denied me.. He told he not come 5 p. M. It's ok after 30 minit i am again call him to please come my delivery address which is my home. I am came my home from to collect that product because that product very much nedded for me.. And this time told me he will not come he told me if you want to the product so come my point nd also told he can't find out my address.. I am give him my address fully with land mark.. But he not responded. And told me i will call you back.
After 5 minit i have received a massage from ekart that
(Undelivered: philips hp8100/46 hair... With tracking id fmpc[protected] from flipkart.com could not be delivered today since we could not get in touch with you. We will try again on next working day. Click to give feedback: http://ekrt.in/3yCk92NNNN)

So please here my request please take necessary action to this delivery boy
And keep continuing faith to customer mind that ekart best on line delivery service company

Thanking you

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Comments

Shiwangee

Mar 24, 2022

My 2 myntra product was picked up by delivery agent and after few hours of pickup I received a message that pickup is rejected, Ia trying so hard to get this issue resolved but unable to connect with the delivery agent and myntra customer care is marking it as resolved everytime

Monica Gurung

from Dharampur, Himachal Pradesh

Jun 18, 2022

Hi! I'm Monica, this is my first time with ecart and I had the worst experience with them. I'm from dharampur, distt. Solan, Himachal Pradesh. The courier boy was so arrogant and did not have a dedication to his job. As per the true caller, the name of courier boy displayed "Dharmendra".
Even when I called customer care, they put the wrong details and fake reasons to cancel my order. After complaining also they are not taking any initiative to solve the problem.
After complaining also they are not taking any initiative to solve the problem and without trying to solve the problem again put the fake updates that the problem is resolved, even though I didn't get any call regarding my order or the order status.

Labjeet

from Ludhiana, Punjab

Jul 8, 2022

Jalluwal route dilevery boy behaviour not good. He is use rough language.