[Resolved]  Ekart Logistics — Order ID: OD[protected] I did not receive my flip cart product but got a delivery confirmation notification

Product is not delivered to me but got delivery notification message.
I got call from wish master for delivery but he denied to deliver at door step and he asked me to take from far location.
After that i got delivery notification message on my number. but product did not handover to me. I don't know without handover the product how delivery agent update the status as delivered. there was not option as OTP based delivery. so he had a control in his hand to update delivered product without delivery OTP. He might have kept himself or thrown some where and updated as delivered. Behavior of delivery person is very rude and unprofessional person. I have already raised a complaint with flip cart customer support. please look into the matter on urgent basis.
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Nov 22, 2024
Complaint marked as Resolved 
Flipkart support communicated as they are going to process the refund amount.
Ekart Logistics customer support has been notified about the posted complaint.
Nov 19, 2024
Updated by raj25kishor
Today morning could see items was thrown far away from location and it's became wetted due to outside product was thrown by delivery agent whole night since he had denied to deliver at door steps. deliver was not based on the OTP so he don't need any opt to enter to update the delivery status. so he updated the delivery status without handover to me and thrown the items far from the location.
 
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