Ekart Logistics — Product changed from the package before delivery

Address:

F-22 BR Choudhary Road Ram Nagar Govindpuri,Jaipur,Rajasthan-302019

13th july 2022 i ordered a smart watch worth Rs.1599 from g-rockyy.myshopify.com and the product was delivered today 4pm (19th july 2022) . Its a cash on delivery mode of payment and after getting the product i opened it and it was shocking it contains a old damaged analouge watch.at that time i called the delivery boy to return the shipment because shopping site only allows return through delivery executives and the delivery executive talking like teasingly me. So i want the full refund of my order.
order id : NMBC[protected]
My number : [protected]
Delivery executive called me from this number : [protected]
bill and product details attached to this.And i adding the orginal watch photo when i took a screenshot before booking/entering the site.