Ekart Logistics — The delivery person didn't deliver the order

Address:

Bangalore

On May 23, 2022, I placed the above order with you for Arctic Fox Flash Jet Black Camera Bag and Camera Backpack. The Arctic Fox Flash Jet Black Camera Bag and Camera Backpack have still not been delivered. But the delivery person called me on May 25, 2022, at 06.05.48PM saying that he delivered the product at my doorstep since he can't Come again tomorrow at a time when I am available to receive the item and he asked me for the OTP. I shared the OTP with him and when I reached my home, I couldn't find the product at my place. I tried to contact the delivery person and I couldn't connect with him. I tried several times to get the contact details of this delivery person from the EKART customer service and they refused to give them to me, or take any action on this matter.