Ekart Logistics — Unable to deliver product

Hello sir i had ordered a product from flipkart which was to be delivered by ekart logistics. your delivery boy the pass calls that your parcel has arrived, if you want to take it, then come to this shop, otherwise I will not deliver your parcel when I told him I have given my address and delivery charge, then I will from somewhere else Why should I receive my product, you should deliver my product to my address, Spoke to me rudely your delivery boy, I hope that you will solve my problem and take strict action against the delivery boy. Thank you
ROHIT
MOB. [protected]
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