[Resolved]  Elica — elica chimney problem

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I request your consumer no for servicing of my elica chimney in last month. One technician came for the job but while servicing the unit he broke the front glass of the chimney. I clearly told him that its your fault & you have to bear the cost but he requested to pay atleast 50% of that glass cost. We agreed and pay him 50% cost i. E. Around 250/- rs. He came after 15 days with the glass and fix it. He left the our premises after fixing the glass but within 30 mnts the glass came out out and fell down. I again complaint on your customer care no for that and after 15 days the same guy came, again fix the glass & left the premises. To our surprises the chimney glass again came out & fell down within one hour. Now we are very disappointed this kind of service we are getting from elica. Its totally wastage of time & proper work is still pending. Today i again complaint on your customer service no ([protected]).
Now i request someone senior to take care of this and finish the job. Waiting for an early response from your side & trained technician for closure of job.

Sanjeev patiyal - [protected]