[Resolved]  Elica — faulty product, flames coming all over & under the cook top, hands burned

Address:Ghaziabad, Uttar Pradesh, 201005
Website:Amazon

I have purchased elica cook top model no. 703 ct vetro blk, the moment it was connected & lighted up it was fire all over & under the cook top, we were so scared that we ran out of kitchen then come back after few seconds, there was fire all over the cook top, as me & my family's life was on stake i than with some courage i had to go to inside & turn the cylinder know off as it was fire all over.

I want some very strict action to be taken as they are playing with people lives, no action from the customer care so far, pathetic service, shame on a company like this.
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Dec 17, 2018
Complaint marked as Resolved 
Elica India customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Elica India Customer Care's response
Hi, Requesting you to share your CRM ID or contact details or email id, by which our customer care team will get back to you. Thank you Elica India Team[protected]
Nov 15, 2018
Updated by rohitkumar13
resolved, thanks Elica
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