Address: Walid Naif Al Dabous Complex Building No:22 Block 11, Kentech International 1st Floor Office No: 7 Sinan Street |
I have an Emporio Armani Hybrid smart watch bought from Kuwait.
after one year watch is suddenly stopped and i have given for service.
they said the movement is complaint so nothing can do. I;m contacted to Emporio armani through email. They said they give a soliton for this issue.
after I have received below email.
Dear Ratheesh,
Hope you are well.
Please accept our apologies for the inconveniences caused and the delay in resolving this issue. We can certainly assist you with a repair for your watch. I would like to kindly suggest you to send your watch at our main repair center in France.
Please be kindly advised the main repair center's address is:
Fossil - France
Rue du Martelberg
BP30075 Monswiller Saverne,
67707
France
Our repairs take around 3 weeks in most cases. Once your item has been assessed by our technicians we will contact you via email. If there is any chargeable work to your item we will contact you with a no obligation quote that you can manage online. For warranty repairs please include a copy of your proof of purchase to validate the warranty. Please do not send the original watch packaging, as it will not be returned and Fossil highly recommends you send your item in using a recorded delivery service so you have adequate insurance for your parcel and a signature is required on delivery. Please protect the watch during shipment as Fossil Group cannot be responsible for products lost or damaged during transit.
If you have any questions, please do not hesitate to contact us. Was this information helpful? |
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