Emvantage Payments — Online payment not getting refunded

yelyes

from Ariyalur, Tamil Nadu

Address:

Chennai, Tamil Nadu

Dear Mr. Subramanian, Mail from ICICI bank "As per our telephonic conversation we confirm you that the amount of Rs. 1, 073.00 made to Yepme on October 2, 2014 has been processed successfully to Merchant 'emvantage payments private limited' with Bill Reference Number [protected]Q8611E. We request you to hence check with Merchant for further assistance. We also confirm you that we have not received the Refund amount of this transaction from Merchant. We look forward to more opportunities to be of service to you." Please let me know how to get the money refund

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yelyes

from Ariyalur, Tamil Nadu

I have placed a order on Yepme on 2nd oct order no 10571072 and got a confirmation from Yepme that the order got cancelled and money will be refunded in 7 days but till now not received the amount of RS.1073 debited from my bank account.Please find below the mail from ICICI bank

Mail from ICICI bank

"As per our telephonic conversation we confirm you that the amount of Rs. 1, 073.00 made to Yepme on October 2, 2014 has been processed successfully to Merchant 'emvantage payments private limited' with Bill Reference Number [protected]Q8611E.

We request you to hence check with Merchant for further assistance.

We also confirm you that we have not received the Refund amount of this transaction from Merchant.

We look forward to more opportunities to be of service to you."

Please let me know how to get the money refund