Estillo Furnitures Tollygunge — 8 seater sofa set. False commitment and extremely rude and unprofessional owner of the company

While installation of the product my marble flooring has been damaged by the bolts placed below the sofas.
When this was reported to Mr Rachit ( owner of Estillo), he was extremely unprofessional in dealing with this situation. He was disrespectful and showed no responsibility towards such irresponsible installation.
He stated that he would take no responsibility for the installation done by his team. Secondly the delivery process itself was very unorganised.
His attitude before and after sales was just the opposite.
It is very clear from the images attached that the company is extremely unprofessional and has no empathy towards the customers.