Etihad Airways — Etihad Airways is completely unreachable

Address: Mumbai
Website: www.etihad.com/en-in/manage

I hold an open ticket from Mumbai to Washington DC return, which has been converted to open ticket due to travel ban from India to US. I now want to cancel this ticket as the travel ban continues and i cannot hold an open ticket indefintely.
I am trying to contact toll free number for past 15 days everyday - no response.
Manage my booking section on website does not work
complaints on twitter and facebook have been ignored
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Comments

N Dalal Sep 6, 2021

The reply to the underneath complaint contains the relevant comments.
This site provides the convenient facility for the attached basic evidence of the flight (ticket / pnr / bag tag / EMD).

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