[Resolved]  Evok — Severe Issues with Delivery and Promises

I bought a Recliner set from Sector 10, Noida Evoke store on Sat. 30th April 2022.
I told them that I need this before 7th May 2022 as some of my guests are arriving that day. I was promised that my product will be delivered in a weeks time.
I made the payment and sold my existing Sofa next day assuming that I will get the delivery in few days.
On Wed. 4th May. 2022 I called the store and I was told that they this will be delivered before Saturday.
On 5th May 2022 I got a message that the product could not be delivered before next week.
I called them and there excuse was due to store shifting we cannot deliver the product.
This is totally insane, if you have any such plans you could have told this to me upfront. Now I do not have any sofa at my home. Not sure if they can deliver it by next week also as I do not at all trust them.
They have charged a huge amount upfront but are not willing to deliver the product.
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May 9, 2022
Complaint marked as Resolved 
The issue was resolved by Mr. Vivian Wilson. He understood the concern and immediately arranged the product to deliver along with the installation. Thank you!
Evok customer support has been notified about the posted complaint.
 
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    Evok  Phone
    +91 12 4477 9201
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    Unit No 301-302, 3rd Floor Park Centra, Sec.-30, Gurgaon, Haryana, India - 122001
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